DeVillbiss Air Power Company troubleshooting, Troubleshooting, Danger, A-DV54, Problem, Remedy

troubleshooting

TROUBLESHOOTING

DANGER

EN

Electric Shock Hazard - Do not remove the device cabinet; there are no user-serviceable internal components. The cabinet should only be removed by a qualified DeVilbiss provider.

If you are having trouble with the operation of your DeVilbiss IntelliPAP, please refer to the table below for a list of problems with possible causes and remedies. If you are unable to resolve the problem by following the instructions, contact your home care provider for assistance.

Problem	Probable Cause		Remedy
Nothing shows	1.	Device is not plugged in or	1a.Verify that power cord is firmly
on the display.		the power cord is not fully		connected to the IntelliPAP and
		inserted.		the power outlet.
			1b. If you are using a DC power
				source make sure the cable
				connections are secure. Verify
				that your battery is charged.
			2.	Locate a suitable functioning
	2.	There is no outlet power.		power source.
The IntelliPAP	1.	The Auto-ON feature has	1.	Use the ON/OFF button to
does not start		been disabled.		start and stop the device.
when breathing	2.	There is no power to the	2.	Verify that the power cord is
into the mask.		device.		firmly connected to the device
				and the power outlet.
	3.	Breath is not deep enough for	3.	Breathe deeply in and out to
		the Auto-ON feature to		start the IntelliPAP
		detect.
	4.	You are using a full face mask	4.	Auto-ON may not work
		that has an anti-asphyxia		because your exhaled breath
		valve.		escapes through the open valve.
				Use the ON/OFF button to
				start and stop the device.
	5.	The air supply port plug is	5.	Make sure the air supply port
		missing or not fully inserted.		plug is fully inserted into the
				unit.
	6.	The humidifier chamber is	6.	Slide the humidifier chamber
		not fully engaged into the		fully into the slot. Verify the
		cradle or is missing.		latching lever snaps into place.
The airflow has	1.	The Auto-OFF feature has	1.	Ensure you have a good mask fit;
stopped		detected large airflow because		adjust the mask and headgear as
unexpected		of loosely fitting mask.		needed.
during use.	2.	During use your mouth opens	2.	Contact your home care
		and you being to mouth		provider for a chin strap or
		breathe.		different mask which will help
				prevent mouth breathing.
			If problem is not resolved with
			above remedies, disable Auto-OFF
			feature in Advanced Menu options.

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