EN
troubleshooting
Problem | Probable Cause | Remedy | ||
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The display | An error has occurred in the | Contact your home care provider | ||
shows a device | device and requires servicing. | for service. | ||
fault. |
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Symptoms of | 1. | Air filter may be occluded. | 1. | Clean or replace the air filter |
OSA have |
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| and relocate device away from |
recurred. |
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| drapes and other dusty surfaces. |
| 2. | Sleep apnea condition has | 2. | Contact your physician. |
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| changed. |
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Your skin | 1. | Headgear is too tight or | 1. | Loosen the headgear to reduce |
becomes |
| improperly adjusted. |
| the contact pressure on your |
irritated where |
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| face. |
the mask | 2. | Your mask may not be | 2. | Contact your physician or home |
touches your |
| properly sized or is not the |
| care provider. |
face. |
| most appropriate shape for |
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| you. |
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Dryness of | Inadequate humidity. | 1. | Add a DeVilbiss DV5 Heated | |
throat or nose. |
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| Humidifier. |
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| 2. | Increase the heater setting on |
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| the humidifier. |
Condensation of | 1. | Your humidification setting is | Reduce the humidifier heater | |
water is |
| too high. | setting and/or increase the | |
collecting in the | 2. | The room temperature | temperature of the room. | |
hose causing a |
| fluctuates from higher to |
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gurgling noise. |
| lower levels through the |
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| night. |
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Air from flow | 1. | The air filter(s) is/are dirty. | 1. | Refer to the Cleaning section for |
generator seems |
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| instructions on filter |
to be too warm. |
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| maintenance. |
| 2. | The air inlet port is blocked. | 2. | Unblock the air inlet. |
| 3. | The room temperature is too | 3. | Reduce the room temperature. |
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| high. |
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| 4. | The IntelliPAP is located near | 4. | Locate the device away from |
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| a heater. |
| the heat source so the air |
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| being drawn into the device is |
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| at room temperature. |
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| If the problem persists contact | |
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| your home care provider. | |
Nasal, sinus or | You may have a reaction to air | Discontinue use and contact your | ||
ear pain, | flow pressure. | physician. | ||
possibly with |
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runny nose. |
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