Dimension One Spas Dynamic Massage Sequencer manual Troubleshooting Guide, Heating System

2002 Dimension One Spas Export Owner’s Manual

Troubleshooting Guide

Heating System

Symptom	Problem		Corrective Action
Does not heat	1.	Temperature setting is	1.	Turn up the thermostat
		too low
	2.	Dirty filter	2.	Clean filter
	3.	Flow switch malfunction	3.	Call for service
Too hot	1.	Temperature setting is to	1.	Turn down the thermostat
		high
	2.	High limit tripped	2.	Call for service
Flashing	Possible temperature sensor		Call for service
temperature of	failure
34°F (-16.6°C)or
134°F (56.6° C)
appears on the
display
Hot Tub	Water level		Fill hot tub to 1” (2.54 cm) to 2” (5.08 cm) above bottom of the tile line
Temperature
erratic

Electrical System

Symptom		Problem			Corrective Action
Will not turn on		No power		Check circuit breaker and/or GFCI
– in any mode
Turns on by itself		Normal automatic daily			No action required
		power filtration, or anti-
		freeze cycle
Light is out		Burned out bulb		Replace bulb
Pump shuts		1.	Automatic timer		1.	Push JETS pad again to start another cycle
down			has shut pump off
unexpectedly	2.		Motor over-heated	2.		If pump(s) will not restart when JETS pad is pushed, call for service
while in use
			and automatic
						Make sure that the equipment panel vent area is not blocked. Vent blockage can
			protective device
			has shut down			cause serious damage to your equipment.
			pump(s)
3 flashing LEDs		Possible sensor errors			1.	Check water level
appear on the
Top Side Control				2.		Clean filter
					If problem persists:
				1.		Turn off power
				2.		Restart the system
					If problem persists:
						Call for service

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