Troubleshooting | 39 |
Problem |
| Solution |
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Poor picture or no picture. | • | Station or cable experiencing problems. Tune to another station. |
| • Make sure channels are set into memory. | |
| • Check antenna or cable connections. Adjust the antenna. | |
| • Check for sources of possible interference. | |
| • Check picture control adjustments. | |
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Poor reception on some | • | Station or cable experiencing problems. Tune to another station. |
channels. | • | Make sure channels are set into memory. |
| • Station is weak. Adjust the antenna to receive the desired station. | |
| • Check for sources of possible interference. | |
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Poor color or no color. | • | Station or cable experiencing problems. Tune to another station. |
| • Check picture control adjustments. | |
| • Check antenna or cable connections. Adjust the antenna. | |
| • Check for sources of possible interference. | |
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Picture wobbles or drifts. | • | Station or cable experiencing problems. Tune to another station. |
| • Make sure channels are set into memory. | |
| • Cable company is scrambling signal. | |
| • | Adjust antenna. |
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No CATV reception. | • | Check all cable connections. |
| • Set AIR/CABLE menu option to the CABLE mode. | |
| • Station or cable system problems. Try another station. | |
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No remote control operation. | • | Batteries are weak, dead, or inserted incorrectly. |
| • Remote control is out of range. Move closer to TV (within 15 feet [5 m]). | |
| • Make sure the remote control is aimed at the sensor. | |
| • Confirm there are no obstructions between the remote control and the TV. | |
| • Make sure the power cord is plugged in. | |
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TV shuts off. | • | No broadcast on tuned station. |
| • Sleep timer is set. | |
| • | Power interrupted. |
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Closed Caption is not | • | TV station experiencing problems or program is not closed captioned. Try |
activated. |
| another channel. |
| • Check cable connection or VHF/UHF antenna. Adjust the antenna. | |
| • Turn closed captioning on in the OSD or press CCD. | |
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Parental Control is not | • | Parental control set to OFF. Change setting to ON. |
working correctly. | • | News or sporting event being broadcast. |
| • Ratings not set. Set ratings as desired. | |
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