46 Chapter7Troubleshooting
Chapter 7 Troubleshooting
If a problem still remains after applyi ng the suggested remedies, contact your local EIZO repr esentative.

7-1. No picture

Problem Possible cause and remedy
1. No picture
• Powerindicator���doesnotlight.
• Checkwhetherthepowercordisconnec tedproperly.
• Press .
• Turnthemainpowerswitchon.
• Turnoffthemainpower,andthenturnitonagainafew
minuteslater.
• Powerindicatorislightingblue. •Increase“ Brightness”and/or“Gain”intheAdjustment
menu(see“2-3.AdjustingColor”(page21)).
• Powerindicatorislightingorange. • Switcht heinputsignalwith .
• Operatethemouseorkeyboard.
• CheckwhetherthePCisturnedon.
• Powerindicatorisashingorangeandblue. • Thedevicethatisconnecte dusingDisplayPort/HDMI
haveaproblem.Solvetheproblem,turnoffthemo nitor,
andthenturnitonagain.RefertotheUser’sManualof
theoutputdeviceforfurtherdetails.
2. The message b elow appears. T hismessageappearswhenthesignalisnotinp utcorrectly
evenwhenthemonitorfunctionsproperly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesomePCs
donotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconne ctedproperly.
• Switchtheinputsignalwith .
• Themessageshowsthattheinputsignalisout
ofthespeciedfrequencyrange.(Suchsignal
frequencyisdisplayedinmagenta.)
Example:
fD:DotClock
fH:HorizontalScanFrequency
fV:Verticalscanfrequency
• CheckwhetherthePCisconguredtomeettheresolution
andverticalscanfrequencyrequi rementsofthemonitor
(see“CompatibleResolutions/Formats”(page15)).
• RebootthePC.
• Selectanappropriatesettingusingth egraphicsboards
utility.RefertotheUser’sManualofthegraphicsboard
fordetails.