66 Solutions to Common Oven Problems
Before you call for service,reviewthefollowinglist.Itmaysaveyoutime&expense.Thelistincludes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Questions or for service call: 1-877-4ELECTROLUX (1-877-435-3287)
Before you call
Problem Solution
Faulty Installation • Placeovenrackincenterofoven.Placealevelon
the oven rack. Contact installing agent if rack and
cabinetcutoutooringarenotlevel.
• Kitchencabinetmisalignmentmaymakeoven
appeartobenotlevel.Besurecabinetsaresquare
and level. Contact cabinet maker to correct problem.
Entire appliance does not operate • Thetimeofdayisnotset.Thetimeofdaymustrst
be set in order to operate the oven. See “Setting
clockatpowerup”intheGetting Started section.
• Besureelectricalcordissecurelyconnectedintothe
electricaljunctionbox.
• Cord/plugisnotinstalledand/orconnected.Cord
is not supplied with oven. Contact your dealer,
installing agent or authorized servicer.
• Servicewiringisnotcomplete.Contactyourdealer,
installing agent or authorized service agent.
• Electricalpoweroutage.Checkhouselightstobe
sure. Call your local electric company for service.
• Shortincord/plug.Replacecord/plug.
• Controlsarenotset properly.Seeinstructionstoset
the controls.
• Housefusehas blownorcircuitbreaker hastripped
immediately following installation.
• Housefusemaynotbefullyengaged.Checkfuseand
screw or engage circuit breaker securely.
Oven does not operate • Besuretheovencontrolsaresetproperlyforthe
desired cooking feature. See Setting Lower Oven
ControlsinthisUse&CareGuideorreadthe
instructions “Entire appliance does not operate”in
this checklist.
Oven light does not work • Replaceortightenbulb.See“Changing lower oven
lights”sectionsinthisUse&CareGuide.
Self-cleaning cycle does not work • Makesuretheovendoorisclosed.
• Makesureyouhaveremovedtheovenracksand
the oven rack supports from the oven.
• Controlsnotsetproperly.Followinstructionsunder
“UsingtheSelf-CleanFeature”.
Flames inside oven or smoking from
oven vent
• Excessivespilloversinoven.Forexamplethiswill
happen for pie spillovers or large amounts of grease
left on the oven bottom. Wipe up excessive spillovers
beforestartingoven.Ifamesorexcessivesmoke
arepresentsee“Aboutbroiling”intheSetting
Lower Oven Controls section.