Troubleshooting

Table 6

Troubleshooting table (cont’d)

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

Fault and Bypass indicators

 

UPS requires service. Contact your local dealer,

and diagnostic C indicator are

UPS DC/DC fault

Emerson representative or Emerson Channel Support.

illuminated

 

 

 

 

 

 

 

 

Fault indicator and diagnostic

UPS PFC (Power Factor

UPS requires service. Contact your local dealer,

D indicator are illuminated

Correction Circuit) fault

Emerson representative or Emerson Channel Support.

 

 

 

Fault and Bypass indicators

 

UPS requires service. Contact your local dealer,

and diagnostic E indicator are

UPS inverter fault

Emerson representative or Emerson Channel Support.

illuminated

 

 

 

 

 

 

 

 

Fault indicator and diagnostic

 

Replace batteries. Contact your local dealer, Emerson

A and C indicators are

UPS failed the battery test

representative or Emerson Channel Support.

illuminated

 

 

 

 

 

 

 

 

 

 

 

 

Your UPS has received a signal or command from the

Fault and Bypass indicators

UPS has been shut down by a

attached computer. If this was inadvertent, ensure the

and diagnostic C and E

command from the

communication cable used is correct for your system.

indicators are illuminated

communications port(s)

For assistance, contact your local dealer, Emerson

 

 

 

representative or Emerson Channel Support.

 

 

UPS failure (includes dual-fan

 

Fault indicator and diagnostic

failure, single-fan failure under

Ensure fan is not blocked up. If the fault is not removed,

A and B indicators are

certain conditions and battery

contact your local dealer, Emerson representative or

illuminated

 

charger failure) and continuous

Emerson Channel Support.

 

 

alarm

 

 

 

UPS detected a line-to-neutral

 

 

 

reversal or a loss of proper

 

 

 

grounding for UPS; continuous

 

 

 

horn and UPS cannot start up

 

 

 

in standby status. This is active

Contact a qualified electrician to verify site wiring.

AC input indicator is flashing.

only when power is first

 

 

applied to the input. Once the

 

 

 

UPS is running, the AC input

 

 

 

indicator will flash, unless the

 

 

 

input wiring is correctly

 

 

 

changed.

 

 

 

 

Check battery connections, completely power down and

 

 

Battery source is not available;

restart UPS.

Battery indicator is flashing.

NOTE: If the battery circuit opens while the UPS is

continuous horn.

 

 

running, it will be detected when the next battery test is

 

 

 

 

 

 

performed.

 

 

 

The AC input powers the PFC input and serves as the

 

 

Because the voltage or

bypass source. If the AC is present but the voltage or

Bypass indicator is flashing.

frequency is outside

frequency exceeds the acceptable range for safe

acceptable limits, the bypass is

operation with a load, the bypass will be disabled and

 

 

 

 

disabled.

this indicator will flash, indicating that the bypass is

 

 

 

unavailable.

When reporting a UPS issue to Emerson, include the UPS model and serial number. These are on the top panel of the Liebert® GXT3.

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Emerson GXT3-6000RT208 user manual Troubleshooting table cont’d