Troubleshooting

Procedures

5

If you have a problem with your MDW 9030P Pocketphone, you may be able to solve it by following the procedures included in this chapter. If you cannot resolve the problem, call for customer support as described on the inside front cover of this book.

The problems in this chapter are organized as follows:

Installation

Handset

Battery

Voice Quality

Range

Battery Charger

InstallationProblems

Symptom

Possible Causes

Possible Solutions

One or more Out of

Expansion cable is installed

1.

Verify that all expansion cables

Sync LEDs are lit,

in the wrong IN or OUT jack,

 

are installed in the correct IN

radio module PASS

or is not fully inserted into the

 

and OUT jacks.

LEDs are not lit, or

correct jack.

2.

Ensure that all expansion

both.

 

 

 

cables are fully inserted into

 

 

 

 

Carriers were not powered in

 

their jacks.

 

3.

Power down, then repower the

 

the correct order.

 

 

 

control carrier.

 

A telephone line cord was

4.

Power down, then repower the

 

disconnected and recon-

 

expansion carriers in order, from

 

nected without powering

 

left to right.

 

down and repowering the

 

 

 

carrier(s).

 

 

 

 

 

 

Troubleshooting 5-1

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Lucent Technologies Transtalk 9000 manual Procedures, InstallationProblems, Troubleshooting