Lucent Technologies Transtalk 9000 manual 8Troubleshooting

Voice Quality Problems (continued)

Symptom	Possible Causes	Possible Solutions
Voice quality for calls is	The handset antenna is	Fully extend the handset antenna.
lower than expected.	only partially extended.
	There are environmental	Reinstall the radio module or
	limitations.	carrier away from electrical
		equipment and as high as
		possible on the wall (but with
		radio module antennas 6–12
		inches (15.2–30.5 cm) from the
		ceiling). See “General Position-
		ing Rules” in Chapter 2 for more
		information.
	You are using different	See "TransTalk 9000 System" in
	models of handsets and	Chapter 1.
	the mix is incompatible
	with the carrier.
Volume is too low at	Handset or radio	Place the handset in Wireless
any setting and there	module is not	Test Mode and determine signal
is noise on the line.	working properly.	strength and voice quality as
		described in Chapter 2. Use the
		Close-Up Test described in
		"Performance/Range Test in
		Wireless Test Mode" in Chapter 3.
	The connection	Check the connection between
	between the radio	the radio module and the commu-
	module and the	nications system switch/control
	communications	unit, as described in Chapter 2.
	system switch/control
	unit is incorrect.
	Telephone line may	Report line trouble to your local
	be producing noise.	phone company.
Your business has two	There was a recent	1. Unplug the carrier(s) power
or more wireless	occurrence of	cord(s) from the electrical
phones installed and	lightning, or a power	outlet.
all handsets seem to	failure.	2. Wait 10 seconds, then repower
have developed
		the carrier(s) in order, from left
interference problems
		to right.
at the same time.

5-8Troubleshooting