ROC827 Instruction Manual

6.2.3 Software

If you are experiencing problems with the ROC827 that appear to be software-related, try resetting the ROC827.

Note: During a reset and subsequent re-start, the ROC827 loses configuration and log data. Before you attempt any type of reset, back up your configuration and log data. Refer to “Preserving Configuration and Log Data” in this chapter.

ƒUse a Warm Start to restart without losing configuration or log data. To perform a Warm Start, open ROCLINK 800 software, connect to the ROC827 unit and select ROC > Flags. Refer to ROCLINK 800 Configuration Software User Manual (Form A6121).

ƒUse a Cold Start to restart without a portion of the configuration, log data, or programming that may be the trouble. To perform a Cold Start, open ROCLINK 800 software, connect to the ROC827 and select ROC > Flags. Refer to ROCLINK 800 Configuration Software User Manual (Form A6121).

ƒWhile applying power, firmly press the RESET button on the CPU for three seconds to restore the unit to factory defaults without connecting to ROCLINK 800 software.

Note: If none of these methods solve the problem, contact your local sales representative.

6.2.4 Powering Up

If you are experiencing trouble with powering up the ROC827:

ƒCheck the wiring connections at terminations on the Power Input module and the wiring at the power source.

ƒCheck the internal battery for voltage. Refer to Chapter 3, Power Connections.

ƒCheck the external batteries, if applicable, for voltage.

Note: If none of these methods solve the problem, contact your local sales representative.

6.2.5 MVS Module

If you are experiencing trouble with the MVS module:

ƒIf more than one MVS is connected to the ROC827, use the ROCKLINK 800 Configuration software to ensure that each MVS has a unique address.

Issued Mar-06

Troubleshooting

6-3

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Emerson ROC827 instruction manual Software, Powering Up, MVS Module