Enterasys Networks 2200 manual 2E253, 2H252, 2H253, and 2H258 Local

Troubleshooting Checklist

Table 4-2 Troubleshooting Checklist (Continued)

Problem	Possible Cause	Recommended Action
Cannot contact	IP address not assigned.	Refer to the SmartSwitch Series 2E253,
the 2H258-17R		2H252, 2H253, and 2H258 Local
through in-band		Management User’s Guide for IP address
management.		assignment procedure.
	Port is disabled.	Enable port. Refer to the SmartSwitch Series
		2E253, 2H252, 2H253, and 2H258 Local
		Management User’s Guide for instructions
		to enable/disable ports.
	No link to device.	1. Verify that all network connections
		between the network management station
		and the 2H258-17R are valid and
		operating.
		2. The problem continues, contact Enterasys
		Networks for assistance.
Port(s) goes into	Loop condition detected.	1. Verify that Spanning Tree is enabled.
standby for no		Refer to SmartSwitch Series 2E253,
apparent reason.		2H252, 2H253, and 2H258 Local
		Management User’s Guide for the
		instructions to set the type of STA.
		2. Review network design and delete
		unnecessary loops.
		3. If the problem continues, contact Enterasys
		Networks for assistance.

4-6Troubleshooting