Troubleshooting Checklist
4-4 Troubleshooting
4.2 TROUBLESHOOTING CHECKLIST
If the 2H258-17R is not working properly, refer to Table 4 -2 for a checklist of possible problems,
causes, and recommended actions to resolve the problem.
TX
(Transmit)
Off Port enabled, and no
activity.
Should flash green every
two seconds indicating
BPDUs being sent if STA
is enabled and there is a
valid link.
1.Ensure that the STA is enabled and that
there is a valid link.
2.Contact Enterasys Networks for
assistance.
Green Flashing. Indicates
activity. Rate indicates
data rate.
None.
Amber Blinking. Port in
standby.
Port may be disabled due
to Spanning Tree.
1.Ensure that the port is not disabled.
2.Contact Enterasys Networks for
assistance.
Red Flashing. Indicates
collision rate.
None, unless there is a high amount of
activity. In this case, check for network
configuration problems or a defective
device.
Solid. Diagnostic failure. Contact Enterasys Networks for assistance.
Table 4-2 Troubleshooting Checklist
Problem Possible Cause Recommended Action
All LEDs are
OFF.
Loss of power. Check for proper connection of the power
cable and its access to a live outlet.
Installed improperly. Ensure that the 2H258-17R was installed
properly according to the installation
instructions in Chapter 3.
Table 4-1 LANVIEW LEDs (Continued)
LED Color State Recommended Action