Enterasys Networks 2G4082-25, 9034310-01 Conventions Used in This Guide, Getting Help

Conventions Used in This Guide
Matrix DFE-Platinum Series Installation Guide xiii
Conventions Used in This Guide
Thefollowingconventionsareusedinthisguide.
Lowercasex:Indicatesthegeneraluseofanalphanumericcharacter(forexample,6x1xx,thex’s
indicateacombinationofnumbersorletters).
Getting Help
Foradditionalsupportrelatedtothemodulesorthisdocument,contactEnterasysNetworks
usingoneofthefollowingmethods:
BeforecontactingEnterasysNetworksfortechnicalsupport,havethefollowinginformation
ready:
•YourEnterasys Networksservicecontractnumber
•Adescriptionofthefailure
•Adescriptionofanyactionsalreadytakentoresolvetheproblem(forexample,changing
modeDFE‐Platinummodules,rebootingtheunit)
•TheserialandrevisionnumbersofallinvolvedEnterasysNetworksproductsinthenetwork
•Adescriptionofyournetworkenvironment(forexample,layout,cabletype)
•Networkloadandframesizeatthetimeoftrouble(ifknown)
Note: Calls the reader’s attention to any item of information that may be of special importance.
Caution: Contains information essential to avoid damage to the equipment.
Precaución: Contiene información esencial para prevenir dañar el equipo.
Achtung: Verweißt auf wichtige Informationen zum Schutz gegen Beschädigungen.
Electrical Hazard: Warns against an action that could result in personal injury or death due to an
electrical hazard.
Riesgo Electrico: Advierte contra una acción que pudiera resultar en lesión corporal o la muerte
debido a un riesgo eléctrico.
Elektrischer Gefahrenhinweis: Warnung vor sämtlichen Handlungen, die zu Verletzung von
Personen oder Todesfällen – hervorgerufen durch elektrische Spannung – führen können!
World Wide Web www.enterasys.com/services/support/
Phone 1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/services/support/contact/
Internet mail support@enterasys.com
To expedite your message, type [SWITCHING] in the subject line.
To send comments concerning this document to the Technical Publications Department:
techpubs@enterasys.com
Please include the document Part Number in your email message.