Conventions Used in This Guide

Note: Calls the reader’s attention to any item of information that may be of special importance.

Caution: Contains information essential to avoid damage to the equipment.

Precaución: Contiene información esencial para prevenir dañar el equipo.

Achtung: Verweißt auf wichtige Informationen zum Schutz gegen Beschädigungen.

Electrical Hazard: Warns against an action that could result in personal injury or death due to an electrical hazard.

Riesgo Electrico: Advierte contra una acción que pudiera resultar en lesión corporal o la muerte debido a un riesgo eléctrico.

Elektrischer Gefahrenhinweis: Warnung vor sämtlichen Handlungen, die zu Verletzung von

Personen oder Todesfällen – hervorgerufen durch elektrische Spannung – führen können!

Lowercase x: Indicates the general use of an alphanumeric character (for example, 6x1xx, the x’s indicate a combination of numbers or letters).

Getting Help

For additional support related to the modules or this document, contact Enterasys Networks using one of the following methods:

World Wide Web	www.enterasys.com/services/support/
Phone	1-800-872-8440(toll-free in U.S. and Canada)
	or 1-978-684-1000
	For the Enterasys Networks Support toll-free number in your country:
	www.enterasys.com/services/support/contact/

Internet mail	support@enterasys.com
	To expedite your message, type [SWITCHING] in the subject line.

To send comments concerning this document to the Technical Publications Department: techpubs@enterasys.com

Please include the document Part Number in your email message.

Before contacting Enterasys Networks for technical support, have the following information ready:

•Your Enterasys Networks service contract number

•A description of the failure

•A description of any actions already taken to resolve the problem (for example, changing mode DFE‐Platinum modules, rebooting the unit)

•The serial and revision numbers of all involved Enterasys Networks products in the network

•A description of your network environment (for example, layout, cable type)

•Network load and frame size at the time of trouble (if known)

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