Enterasys Networks 7H4385-49 Troubleshooting Checklist, Problem Possible Cause Recommended Action

		Troubleshooting Checklist
Table 4-2 Troubleshooting Checklist (continued)
Problem	Possible Cause	Recommended Action
Cannot contact the	IP address not assigned.	Refer to the Enterasys Matrix
module through in-		DFE-Platinum Series Configuration Guide
band management.		for the IP address assignment procedure.
	Port is disabled.	Enable port. Refer to the Enterasys Matrix
		DFE-Platinum Series Configuration Guide
		for instructions to enable/disable ports.

Host Port policy and/or management VLAN is incorrectly configured, or not configured.

Verify that a management VLAN exists and that it is associated with the Host Port.

Refer to the Enterasys Matrix DFE-Platinum Series Configuration Guide for information about Host Port and management VLAN configuration.

	No link to device.	Verify that all network connections
		between the network management station
		and the DFE module are valid and
		operating.
		If the problem continues, contact
		Enterasys Networks for technical support.
Port(s) goes into	Loop condition detected.	Verify that Spanning Tree is enabled.
standby for no		Refer to the Enterasys Matrix
apparent reason.		DFE-Platinum Series Configuration Guide
		for the instructions to set the type of STA.
		Review the network design and delete
		unnecessary loops.
		If the problem continues, contact
		Enterasys Networks for technical support.

DFE-Platinum Series Hardware Installation Guide 4-7