Printing

The printer does not print.

•The PAUSE light is on. Press the PAUSE button.

•

•

•

The PAUSE light is off but nothing is printed.

Check that the software is installed properly for your printer. Check the software’s printer settings.

Check both ends of the interface cable between the printer and the computer. Make sure your interface cable meets both the printer and computer specifications. If you are using the built-in parallel interface, be sure your cable is a shielded twisted-pair parallel cable.

The PAPER OUT light is on.

Load paper in the printer.

The printer sounds like it is printing, but nothing is printed.

The ribbon cartridge may not be installed properly. See the section on ribbon installation in Chapter 1.

The ribbon may be worn out. Replace the ribbon cartridge as described in Chapter 5.

The paper thickness setting may be incorrect. See Setting the paper-thickness lever in Chapter 2.

•The printer makes a strange noise, the buzzer sounds several times, and the printer stops abruptly.

Turn off the printer and check for a paper jam, a ribbon jam, or other problems. If the printer still does not print correctly, contact your dealer.

•The PAUSE light is flickering and the printer does not print, or it stops printing abruptly.

The print head is overheated. Wait a few minutes; the printer resumes printing automatically when the print head cools.

6-4 Troubleshooting