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Epson 5000/5500 Where to Get Help for United States Users, (213)

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Where to Get Help for United States Users

Epson America provides customer support and service through a network of authorized Epson dealers and Customer Care Centers throughout the United States.

You can call Epson’s Technical Support Center for assistance with installation, configuration, and operation of Epson products, at (900) 988-4949, Monday through Friday between 7:00 a.m. and 4:00 p.m. Pacific time.

For the location of your nearest Epson dealer or Customer Care Center, call the Epson Consumer Information Center at

(213) 782-2606.

Contents

Page User’s Manual For United States Users WARNING For Canadian Users TIPS FOR PRINTING ON SINGLE SHEETS Where to Get Help for United States Users IMPORTANT SAFETY INSTRUCTIONS Page Contents Chapter 4 Using Printer Options Cut-Sheet Feeders Pull Tractor Interface Introduction Options Single-Bin Cut-SheetFeeder (C80637* for ActionPrinter 5000, C80639* for ActionPrinter 5500) paper High-Capacity Cut-SheetFeeder Finding Your Way Around Warnings, Cautions, and Notes W A R N I NG C AUTI ON Printer Parts Chapter Setting Up the Printer Unpacking the Printer Choosing a Place for the Printer Page Assembling the Printer Installing the ribbon cartridge WARNING: 1-6 Setting Up the Printer Page 1-8Setting Up the Printer Attaching the paper guide Setting Testing the Printer LF/FF Testing the Printer the LOAD/EJECT Note: If test results are not satisfactory, see Chapter Here is part of a typical self test Roman $ % & ‘ ( ) * + , - . /0 1 2 3 4 5 6 7 8 9 : ; <=>?@ABCDEFGHIJKLMNOP Connecting the Printer to Your Computer Configuring Your Software for the Printer Paper Handling Selecting a Paper Feeding Method Page Using Single Sheets Page LOAD/EJECT Loading single sheets from the front Page Page Using Continuous Paper Changing tractor positions Installing in the push-tractorposition 2-10Paper Handling Installing in the pull-tractorposition Loading continuous paper with the push tractor 2-12 Paper Handling Page Note: You TEAR OFF TEAR-OFF Page Page Page Page Page Switching Between Continuous Paper and Single Sheets Switching to continuous paper then Printing on Special Paper Multi-partforms 2-24Paper Handling CAUTION: Page Using the Printer Control Panel TEAR OFF (yellow) CONDENSED (green) Font (green) Font Buttons ALT BUFFER CLEAR (PAUSE) the PAUSE MICRO FEED t (LOAD/EJECT) (LF/FF) Other control-panelfeatures DIP Switches DIP-switchtables Table Table 3 International character sets Character tables 5 Page length 3-8Using the Printer DIP-switchfunctions International character sets Character tables 1-1 1-2 Print direction High-speeddraft Input buffer capacity 3-10 Using the Printer Skip-over-perforation MICRO FEED Continuous-paperpage length Tear off Auto line feed 3-12 Using the Printer Micro Feed Adjusting the loading position MULTI-PART Note: You MULTI- PART the LF/FF Page Tear Off Page Page Typestyles Roman Draft Epson Courier Epson Roman 3-20Using the Printer Page Page This is 10 cpi printing This is 12 cpi printing This is proportional printing Data Dump Mode Using Printer Options Cut-SheetFeeders Loading paper with the single-bin cut-sheetfeeder Using Printer Options 4-4Using Printer Options matches Page Page Page Assembling the double-bin cut-sheetfeeder Fit the Options 4-10Using Printer Options Switching between continuous paper and the cut-sheetfeeder Switching to continuous paper Switching to the cut-sheetfeeder Pull Tractor Page Interface Cards Page Interface Cards Maintenance and Transportation Cleaning the Printer Replacing the Ribbon Transporting the Printer Troubleshooting Solutions Problems and Solutions Power Supply The OPERATE OPERATE Printing PAUSE PAPER OUT The print is faint or uneven ribbon Dots are missing in printed characters or graphics come Printed characters are not what you expected are wrong smaller Press the what contact Troubleshooting 6 Paper Handling rotate paper Continuous paper does not feed properly send tractor paper The PAUSE light is on. Press the PAUSE button Options Page Page Specifications Printer Specifications method: speed: direction: Line spacing: Buffer: Character fonts: Scalable fonts: Character tables: Character sets: top Single-sheet multi-partforms: Continuous paper: Envelopes : Labels: No.6 — 166 x 92 mm (6.5 x 3.6 inches) No. 10 — 240 x 104 mm (9.5 x 4.1 inches) Printable area: Continuous paper 7-6Technical Specifications Paper-feed methods: Friction Ribbon: MCBF: MTBF: 220/240 V model: lure: Humidity (without condensation): Interface Specifications Data format: Synchronization: Handshake timing: Signal level: Interface Specifications Signal Return Not used LOW Interface timing Option Specifications Dimensions and weight Bin capacity Paper: Paper storage conditions Environmental Temperature: Initialization Command Summary Using the Command Summary Commands Arranged by Topic ESC ( C 2 0 n1 n2 Print position motion Font selection 8-6 Command Summary 1: 12 cpi Font enhancement 8-8 Command Summary Spacing Character handling Page Bit image Graphics 8-12 Command Summary Appendix Character Tables Page Page only on printers featuring Epson ESC/P International Character Sets Glossary has that Letter ESC/P font A font is a style of type designated by a family name Glossary GL-3 form feed high-speeddraft initialize the interface Page TEAR Index IN-1 LOAD PAPER OUT Page Page KEY FEATURES EPSON AMERICA, INC 20770 Madrona Avenue,Torrance, CA