Problems and Solutions

This chapter describes problems you may encounter while operating your printer and provides their likely solutions. If you have a printer problem, find it in the list below and then see the appropriate page for the solution.

Power supply

•Power is not being supplied.

Printing

•The printer does not print.

•The print is faint or uneven.

•Dots are missing in printed characters or

graphics.

• Printed characters are not what you expected. • The print position is not what you expected.

See page 6-3.

See page 6-4.See page 6-5.

See page 6-5. See page 6-5. See page 6-6.

Paper handling

•

Single sheets do not feed properly.

See

page

6-8.

•

Continuous paper does not feed properly.

See

page

6-9.

Options

•When using the cut-sheet feeder, the paper does

not feed properly.

See page 6-10.

•When using the optional pull tractor, the paper

does not feed properly.

See page 6-11.

•When using an optional interface, the printer

does not operate properly.

See page 6-11.

6-2Troubleshooting