Troubleshooting
You see a memory or VM error message (Macintosh)
Possible cause | Solution |
Virtual memory is not | Select Control Panels from the Apple menu, then |
turned on. | select Memory Control Panel. Click the On button |
| in the Virtual Memory panel. |
Not enough memory is allocated to the Stylus RIP software.
Quit Stylus RIP and select the Stylus RIP icon on your desktop. Select Get Info from the File menu. Then increase the amount of available memory in the Preferred Size box to at least 20000K (minimum 16000K), making sure to leave some memory available for your system software and other applications.
Your system needs | If neither of the solutions above prevent memory |
more memory. | error messages, you need to install additional |
| memory on your Macintosh. |
|
|
You see a communications error message when you try to open EPSON Stylus RIP
Possible cause | Solution |
The printer is not | Make sure the printer connection is secure at both |
turned on or not | ends of the cable. Also make sure the cable is not |
connected securely. | defective and it meets the specifications for your |
| printer. See your printer documentation for more |
| information. |
| Turn on the printer and try printing again. |
|
|
Your printer is | Change the printer connection to LPT1. You cannot |
connected to LPT2 or | select any other output port within the EPSON |
LPT3 (Windows). | Stylus RIP program. |
|
|
EPSON Stylus RIP does not run (Windows)
Possible cause | Solution |
You’re using Norton | Click the Windows icon, then click the Stylus RIP |
Navigator or another | icon to run Stylus RIP directly from Windows. |
special desktop. |
|
|
|