•Make sure that all protective materials are removed. If not, turn off the printer, remove the protective materials, and turn the printer back on. See the section on removing protective materials in Chapter 1.
If the printer still does not print, disconnect the printer from the computer and try the self test described in Chapter 1. If the self test works properly, the printer is working and the problem probably lies in the computer, the software, or the cable. If the self test does not work, contact your Epson dealer.
The printer stops printing
The printer may be out of paper. Check the paper supply.
The paper may be jammed. Remove the jammed paper and reload. See the sections on loading paper in Chapter 2.
The ribbon may be jammed. This problem is usually caused by too much slack or a worn ribbon. See the section on replacing the ribbon in Chapter 5.
The top cover may be open. If the top cover is opened during printing, the printer beeps four times and stops printing. To resume printing, close the top cover and press the ON LINE button.
If the ON LINE light is flashing, the print head is overheated. Wait several minutes until the print head cools. Printing resumes when the head cools.
If the printer stops and the beeper sounds, turn the printer off and check for paper jams or other problems. Then turn it back on and try to print again. If the printer beeps again and does not print, take it to a qualified service person.
Troubleshooting