When the Indicators Provide No Help

If any of the following problems occur and the indicators do not offer a

solution, refer to the pages given for each problem.

Problems relating to images

•"No images appear" s p.92
Projection does not start, the projection area is completely black, the
projection area is completely blue, and so on.
•"Moving images are not displayed (only the moving image portion turns
black)." s p.92
Moving images being projected from a computer appear bla ck and nothing
is projected.
•"Projection stops automatically" s p.92
•"The message "Not supported" is displayed." s p.93
•""No Signal" is displayed." s p.93
•"Images are fuzzy or out of focus" s p.93
•"Interference or distortion appear in images" s p.94
Problems such as interference, distortion, or black & white checked patterns
appear.
•"The image is truncated (large) or small, or the aspect is not suitable" s p.94
Only part of the image is displayed, or the height and width ratios of the
image are not correct, and so on.
•"Image colors are not right" s p.95
The whole image appears purplish or greenish, images are black & white,
colors appear dull, and so on... (Computer monitors and LCD screens have
different color reproduction performance, so that the colors projected by the
projector and the colors appearing on the monitor may not necessarily
match, but this is not a sign of a problem.)
•"Images appear dark" s p.95

Problems when projection starts

•"No power supplied" s p.96

Other problems

•"No sound can be heard or the sound is faint (EB-G5950/G5900/G5650W/G5600
only)" s p.97
•"The remote control does not work" s p.97
•"Nothing appears on the external monitor (EB-G5950/G5900/G5650W/G5600
only)" s p.98
•"I want to change the language for messages and menus" s p.98
•"Mail is not received even if a problem occurs in the projector" s p.98

Interpreting event IDs (EB-G5950/G5650W only)

•s p.99
Problem Solving
91