User’s Guide

 

Problems Solving

 

 

95

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check

Remedy

 

 

 

 

 

 

 

 

 

Communication error occurred. Do you want

A communication error occurred between the computer and the projector, and the connection was

 

 

 

 

to retry connection?

closed.

 

 

 

 

If you click the "Yes" button, a reconnection will be attempted. If the connection attempt is not

 

 

 

 

successful, check the network settings at the computer and the EasyMP network settings at the

 

 

 

 

projector.

 

 

 

 

For details on network settings: sEasyMP Network Setup Guide

 

 

 

 

If you click the "No" button, the connection will remain closed and the message window will close.

 

 

 

 

 

 

 

 

One of the projectors cannot be connected

The wrong keyword was entered when trying to connect to a projector with a projector keyword.

 

 

 

 

with the keyword entered.

Check EasyMP standby screen for the correct projector keyword. Terminate the connection,

 

 

 

 

reconnect and enter the projector keyword on the displayed keyword input screen.

 

 

 

 

s"Connecting the Computer and Projector via the Network" in the EasyMP Network Setup Guide

 

 

 

 

 

 

 

 

Failed to obtain network adaptor information.

Check the following:

 

 

 

 

Check network settings and restart.

•Is a network adapter installed in the computer ?

 

 

 

 

•Is the driver for the network adapter installed in the computer ?

 

 

 

 

After checking, restart the computer and try to connect.

 

 

 

 

If connection is still not possible, check the followings.

 

 

 

 

Check the network settings at the computer and the EasyMP network settings at the projector.

 

 

 

 

For details on network setting: sEasyMP Network Setup Guide

 

 

 

 

 

 

 

 

Some projectors do not support SXGA.

One of the projectors you are connecting to is an EMP-735. Change the screen resolution of the

 

 

 

 

Reduce resolution and retry.

computer to SXGA (1280 1024) or lower.

 

 

 

 

 

 

 

 

There is a projector not responding.

One or more projectors failed to connect when an attempt was made to connect simultaneously to

 

 

 

 

 

multiple projectors. The successfully connected projectors can be used.

 

 

 

 

To connect to the projectors that failed to connect, terminate the connection and try again. If

 

 

 

 

connection is still not possible, check the network settings at the computer and the EasyMP network

 

 

 

 

settings at the projector.

 

 

 

 

For details on network settings: sEasyMP Network Setup Guide

 

 

 

 

 

 

 

 

Enter the keyword displayed on the projector.

Check the keyword for the projector that is displayed in the EasyMP standby screen, and enter that

 

 

 

 

 

projector's keyword.