Troubleshooting Directory

Use the directory below to help you locate the printing problem you are experiencing; then work through the suggested solutions to the problem. If the exact problem is not listed, look for one of a similar type. Most printing problems can be corrected easily.

Paper jam problemsPage

. FEED JAM

6-12

. PAPER JAM

6-16

Power supply

 

Power is not being supplied to the printer.

6-21

Test print

 

The test prints do not print.

6-22

Printing problems

 

The printer does not print or stops printing.

6-23

The printout is not what you expect.

6-24

The position of the printout is not what you expect.

6-26

Problems with graphics

 

Graphic images do not print.

6-27

SelecType problems

 

SelecType does not function as expected.

6-29

Troubleshooting 6-9