Appendix B
Troubleshooting
You should not encounter any difficulties as you set up and use your Equity
Besides trying the suggestions in this appendix, you can run diagnostic checks on the various components of your computer system. See Appendix D, Performing System Diagnostics, for instructions.
If the suggestions in this appendix or Appendix D do not solve the problem, contact your Epson dealer. Your dealer may be able to solve the problem; if not, he or she can refer you to an authorized Epson Customer Care Center. If necessary, call the Epson Customer Information number
When you contact your dealer or Customer Care Center, be ready to provide the serial number of your computer (located on the back of the computer), its configuration (including the type of disk drives, monitor, and options), and the names and version numbers of any software you are using.
The Computer Won’t Start
If your computer does not start up when you turn on the power switch, follow the steps below. (Also see the section on hard disk problems later in this appendix.)
1.Check that the Power/Speed light above the keyboard is on. If not, remove any diskettes from the diskette drives and turn off the power. Wait five seconds, then turn the power back on.
Troubleshooting B - 1