When the Indicators Provide No Help

If any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each problem.

No images appear

p.37

Image appears dark

p.40

Poor image quality (out of focus or

p.38

Image appears greenish

p.41

distorted)

 

Image appears purplish

 

Only part of the image is displayed

p.39

No sound can be heard

p.41

(large/small)

 

The remote control does not work

p.42

The image colors are not right

p.40

The power does not turn off

p.42

Condition

No image appears (nothing at all appears)

Probable cause

Remedy

Was the power turned off and then

Wait until cool-down has finished. You can then use

immediately back on again?

the [Power] button. (p.10)

After the power is turned off (during cool-down ),

 

the [Power] buttons on the projector's control panel

 

and the remote control will not work.

 

 

 

Is sleep mode active?

Turn the projector power back on. To cancel the

When sleep mode has been set to ON, the lamp turns

sleep mode setting, set Sleep Mode to OFF.

off automatically if no operations are carried out for

Setting - Sleep Mode (p.26)

30 minutes while no image signal is being input.

 

The Power indicator lights orange at this time.

 

 

 

Have you pressed the [Power] button?

Press the [Power] button on the projector's control

 

panel or the remote control to turn on the power.

 

(p.9)

 

 

Has the image brightness been adjusted

Use the Brightness command to adjust.

correctly?

Video - Brightness (p.22, 24)

 

 

Is A/V Mute mode active?

Press the [A/V Mute] button on the remote control

 

to cancel A/V Mute mode. (p.31)

 

 

Is the projected image completely black?

Cancel the screen saver, or re-check the images

Some input images, such as screen savers, may be

being input.

completely black.

 

 

 

Is an image signal being input?

Change the No-Signal Msg. setting to Black or Blue

If No-Signal Msg. has been set to OFF, no messages

for messages to be displayed.

will be displayed.

Setting - No-Signal Msg. (p.25)

 

If a message is displayed, refer to the item indicated.

 

 

Try resetting all of the current settings.

Reset All - Execute (p.28)

 

 

 

 

 

 

Condition

 

 

 

 

 

 

 

 

No image appears (Messages do appear)

 

 

 

 

“Not Supported.” is displayed.

 

 

 

 

“No-Signal.” is displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Probable cause

 

Remedy

Are the cables connected correctly?

 

Check that all cables that are required for projection

 

 

 

 

 

are connected correctly. (See Quick Setup poster)

 

 

 

 

 

 

Troubleshooting

37