Probable cause

Remedy

Is the lamp due for replacement?

When this happens, the lamp should be replaced

When the lamp is nearly due for replacement, the

with a new one. (p.48)

image will become darker and the color quality will

 

become poorer.

 

 

 

Has the image brightness been adjusted

Use the Brightness command to adjust.

correctly?

Video - Brightness (p.22, 24)

 

 

Is the EPSON cinema filter still attached to

If connecting a computer to the projector to give

the projector's lens?

presentations, remove the cinema filter and set the

 

EPSON Cinema Filter command to OFF.

 

Video - EPSON Cinema Filter (p.22, 24)

 

 

Has the image contrast been adjusted

Use the Contrast command to adjust.

correctly?

Video - Contrast (p.22, 24)

 

 

Condition

Images appear greenish

Images appear purplish

Probable cause

Remedy

 

 

Are the image signal format settings correct?

If the Input Signal menu command is set to YCbCr or YPbPr when a computer is connected, the projected images will appear purplish.

If the Input Signal command is set to RGB when a component video signal source is connected to the projector, the images will appear greenish.

If a component video, RGB video or computer source is connected to the projector, use the Input Signal command to select the signal format which matches the signal connected source.

Video - Input Signal (p.23, 24)

If a composite video or S-Video source is connected to the projector, use the Video Signal command to select the video signal format. Video - Video Signal (p.23)

Condition

No sound can be heard.

Probable cause

Remedy

Is the audio source connected correctly?

Check that the cable being used matches the input

 

port. (See Quick Setup poster)

 

 

Has the correct audio input port been

Use the Audio Input menu command to select the

selected?

port to use for audio input.

 

Audio - Audio Input (p.25)

 

 

Is sound being output from the audio source?

Check the volume for the audio source.

 

 

Has the volume been adjusted to the

Adjust the volume so that the sound is audible.

minimum setting?

Audio - Volume (p.25)

 

 

Is A/V Mute mode active?

Press the [A/V Mute] button on the remote control

 

to cancel A/V Mute mode. (p.31)

 

 

Troubleshooting

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