Tip: If you experience difficulty with the toll-free line or your Unit ID number, call (562) 276-1305.

Introduction 11

You can purchase optional equipment and genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, call

800-GO-EPSON (800-463-7766) or visit www.prographics.epson.com.

In the U.S., you can also purchase online at www.epsonstore.com.

In Canada, you can also purchase at www.epson.ca or 800-807-7766.

Where To Get Help

Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson PreferredSM Protection Plan. Dial (888) 377-6611, 6 AM to 6 PM, Pacific Time, Monday through Friday. Support hours and days are subject to change without notice.

Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.

Epson also provides technical assistance 24 hours a day through the World Wide Web. You can reach Epson Support at http://support.epson.com. At this site, you can download drivers, firmware, and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.