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| Solving Problems 153 |
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Message | Explanation | Response |
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NO MAINTENANCE TANK | Maintenance tank is not | Make sure the maintenance tank is fully |
INSTALL THE | installed. | inserted. For the 9800, note which tank is |
| missing; see page 141. | |
MAINTENANCE TANK |
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PAPER CUT ERROR | Roll paper was not cut | Release the paper lever and finish cutting the |
REMOVE UNCUT PAPER | correctly. | paper. Reload paper if necessary. |
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The cutter may be blunt or incorrectly installed.
Reinstall or replace the cutter blade if necessary; see page 138.
PAPER EJECT ERROR | Paper remains in the printer. | Release the paper lever and remove the paper. | |
REMOVE PAPER FROM |
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PRINTER |
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PAPER ERROR | Printer cannot detect paper. | If you are using cut sheets, make sure the | |
LOAD PAPER PROPERLY |
| paper is flat. If you are using roll paper, make | |
| sure the roll is cut evenly. |
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| Release the paper lever and reload paper. | |
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PAPER LOW | The paper roll is almost | Replace the roll paper. |
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PAPER JAM | Paper has jammed in the | Release the paper lever and remove the |
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REMOVE PAPER | printer. | jammed paper. Turn the printer off and then | |
| back on; see page 162 for more information. | ||
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PAPER OUT | Paper ran out. | Load paper. |
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LOAD PAPER |
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PAPER SETTING ERROR | The paper path is wrong. | Load cut sheet paper, as described on page 65. | |
LOAD CUT SHEET PAPER |
| Press the l Paper Source button until the | |
| icon appears on the LCD display. |
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PAPER SETTING ERROR | Roll paper is not loaded | Load roll paper as described on page 59. Press | |
LOAD ROLL PAPER | correctly. | the l Paper Source button until the | or |
| roll icon appears on the LCD display. |
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PAPER SKEW | Paper is not loaded straight. | Release the lever and load the paper correctly. | |
LOAD PAPER PROPERLY |
| Then return the lever to the locked position. | |
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POWER CLEANING | Power cleaning is required. | Select YES and follow the instructions to run | |
YOU MUST MOVE INK LEVERS WHEN CLEANING
the power cleaning cycle.
PRINTER ERROR | You tried to print while an error |
RESTART THE PRINTER | condition was present. |
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Press the P Power button to turn off the printer. Unplug the printer and wait 30 seconds. Then plug it in and turn it back on.