160Solving Problems

Problem

Solution

 

 

Printing is too slow.

◗ Turn on High Speed in your Advanced settings.

 

◗ Choose a lower resolution in your printer software for faster printing.

 

◗ Clear space on your hard drive or run a defragmentation utility.

 

◗ Don’t run too many applications at the same time.

 

◗ Turn off virtual memory.

 

◗ Add RAM to your system.

 

◗ Consider upgrading your system to support a faster connection to the printer:

either IEEE 1394 FireWire or USB 2.0.

Solving Paper Problems

If paper feed or paper jam problems occur frequently, try one or more of the following solutions:

• For roll paper, try adjusting the Paper Suction setting. See page 75 for more information. You can also adjust this setting through your printer driver.

• For heavy or thick media, follow the instructions on page 67 to load the media correctly.

• Make sure the paper is not folded, wrinkled, or damp.

• Make sure the printer’s environment falls within the required temperature and humidity range.

• Make sure the paper is not too thick or too thin. See pages 55 and 166 to 168 for paper specifications.

• Make sure no foreign objects are inside the paper path.

• Make sure the printer isn’t located in a brightly lit area. The paper sensors may not operate correctly.

• Make sure the Media Type and Paper Source settings in the printer software are correct.

• Make sure the platen gap setting is correct for the paper or media you’re printing on. See page 69 for more information.

• If you’re not using Epson media, use a paper configuration to adjust for the paper’s thickness and drying time; see page 75.