Solving Problems 151

Message

Explanation

Response

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

COMMAND ERROR

You may be using the wrong

Press and hold the

 

 

 

Pause button for

 

 

CHECK DRIVER

printer driver.

3 seconds to cancel the print job. Make sure

 

you installed the correct driver for your printer.

SETTINGS

Damaged data was sent to the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

printer or the data has an

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

incorrect command.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The driver’s ink type

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

configuration is not correct for

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the ink in the printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CONVERSION CRTG LIFE

The conversion cartridge will

Press the

 

 

 

Pause button to continue.

 

 

CONVERSION CRTG

need to be replaced soon.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Remaining service life is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NEAR END OF SERVICE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

displayed on the LCD)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LIFE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CONVERSION CRTG LIFE

The conversion cartridge needs

Replace the conversion cartridge with a new

REPLACE CONVERSION

to be replaced.

one. Or, complete the replacement of black ink

 

by pressing the

 

 

Pause button.

CRTG WITH A NEW ONE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

COVER OPEN

Front cover is open.

Close the front cover.

CLOSE COVER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

F/W INSTALL ERROR

Firmware update failed.

Restart the printer, then update the firmware

UPDATE FAILED

 

again; see page 50 for instructions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RESTART THE PRINTER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I/F CARD ERROR

Wrong interface card installed.

Turn off the printer and remove the card. See

CHECK CARD TYPE

 

the documentation that came with the card.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

INK CARTRIDGE ERROR

The black ink cartridge needs to

Select YES to switch the black ink cartridge, or

BK INK CHANGE

be changed.

NO to continue using the installed black ink

 

cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

INK CARTRIDGE ERROR

You tried to install the wrong

If you are replacing ink cartridges, check the

CHECK CARTRIDGE

ink cartridge.

package and product code. You must use the

 

ink cartridges designed for your printer. Other

 

 

 

 

cartridges will not work.

 

The wrong black ink cartridge is

Install the correct black ink cartridge, or press

 

selected (Matte or Photo).

the

 

 

 

Pause button and change the ink setting;

 

 

 

 

 

see page 132.

 

 

 

 

INK CARTRIDGE ERROR

INSTALL CORRECT CARTRIDGE

You tried to install an ink cartridge that cannot be used with this printer.

If you are replacing ink cartridges, check the package and product code. You must use the ink cartridges designed for your printer. Other cartridges will not work.