Troubleshooting Guide |
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| Problem | Possible Cause |
| C h e c k |
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| To Solve It | See Page | ||||||||||||||||
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Printer will not operate at | Printer is not | • | Check to see if ON | • | Press ON LINE button | 16, 24 |
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all after being turned on. | computer. |
| LINE indicator is |
| to make printer go on- |
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| glowing. |
| line. |
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| Ink cartridge is not set in | • | Check if the ink car- | • | Set ink | cartridge, | 9 |
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| place or pushed down far |
| tridge is installed and |
| pushing it down until |
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| enough. |
| that it is not down past |
| hooking | edges show. |
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| the hooking edges. |
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| No ink in cartridge. | • | Check to see if INK | • | Turn off printer. Re- | 9, 27 |
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| LOW indicator is |
| place ink cartridge. |
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| glowing. |
| Turn on printer and |
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| press CLEANING |
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| button. |
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Print head will not move | Paper loaded incorrectly. | • | Check to see if paper is | • | Reload | paper. | 15 |
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or printer | stops printing. |
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| properly inserted or |
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| possibly jammed. |
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| Printing has reached bot- | • | Check to see whether | • | Remove | printed page | 27 |
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| tom of page. |
| PAPER OUT indicator |
| with FF button and load |
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| is glowing. |
| new sheet. |
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Dots are | missing | Dirty print head due to |
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| • | Do brief cleaning by | 44 |
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| paper lint, ink deposits, |
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| pressing CLEANING |
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| etc. |
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| button. Repeat. |
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