Problem

Possible Cause

 

 

Check

 

To Solve It

See Page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dots still missing after

Dirty print head.

 

 

 

 

 

•

Do extended cleaning.

45

normal cleaning cycle.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ink cartridge faulty.

•

Check ink cartridge for

•

Turn printer off. Re-

9, 44

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

effective use period.

 

place with new ink car-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

tridge with unexpired

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

effective period. Clean

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

after replacement.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Print “bleeds” and has

Paper is too coarse or

•

Do printer self-test and

•

Use other side of

18

blurred appearance.

overly absorbent.

 

inspect

result.

 

paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•

Replace

with paper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

having denser weave.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Print smudges,

dries too

Paper not absorbent

•

Check

several sheets

•

Use other side of

18

slowly.

 

 

 

enough.

 

of paper stock with prin-

 

paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ter self-test.

•

Replace

with paper that

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

meets absorbency re-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

quirements.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Print appears

distorted--

Print head is dirty.

 

 

 

 

 

•

Do normal cleaning op-

44

dots either too coarse or

 

 

 

 

 

 

 

 

 

 

 

eration.

 

 

 

 

 

 

 

 

dense or appear wavy.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Interference by wind or air

•

Check if printer is ex-

•

Relocate printer out of

-

 

 

 

 

 

 

 

 

 

 

from powerful fan.

 

posed to strong wind or

 

air current.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

fan.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Print appears

distorted

Tension not correct on

•

Check if tractor sprock-

•

Move right sprocket so

 

E-4

while using continuous

continuous paper.

 

ets are positioned cor-

 

paper is

pulled

taut.

 

 

paper.

 

 

 

 

 

 

 

 

 

rectly.

 

 

 

•

Spread

paper

guide

 

 

 

 

 

 

 

 

 

 

 

 

•

Check if paper guide

 

skids evenly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

skids are evenly

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

spaced.