Call Forwarding

There must be an answering position at the end of every profile (voice mail or operator/secretary)

If not, calls might end up unanswered.

Consider what should happen when you are busy on a telephone The available options are:

Activate Free on 2nd (if available)

Diversion to Voice mail

Diversion to the operator

If an answering machine, a FAX or other answering service is used as an early answering position, it might interrupt the searching

Disconnect the answering service, or design the ringing times so they do not affect the searching.

If your system admits just one single personal profile, design the profile only with your 2-3 most frequently used positions

If you add more numbers, there is a risk that the caller hangs up before a late position is called.

If your system admits 1-5 personal profiles, design the different profiles to fit your most used positions

Make sure you use as few answering positions as possible for each profile. Profile examples:

In office

At home

 

On travel

Absent/not reachable

 

Example:

 

 

 

 

 

How to fill in your setting form for search profiles:

 

Profile 1

In office

 

 

 

 

 

 

Search

 

Type of telephone or

Telephone number

Ringing time

order

 

 

answering position*

 

(seconds)

 

 

 

 

 

 

 

 

1

 

 

Desk

 

 

1234

10

2

 

 

Cordless

 

 

5234

15

3

 

 

Voice Mail

 

 

 

 

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Profile 2

At home

 

 

 

 

 

 

 

Search

 

Type of telephone or

Telephone number

Ringing time

order

 

answering position*

 

(seconds)

 

 

 

 

 

1

 

External

222222

20

2

 

Mobile

0706666666

25

3

 

Voice Mail

 

 

30

Dialog 3213

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Ericsson 3213 manual Profile At home