Extron electronic 12800 manual Controller cards

Upgrades and Maintenance, cont’d

Controller cards

The controller cards have a green LED and a red LED that are visible through holes in the I/O cardcage door. In a BME with a redundant controller, the green LED on the active controller flashes to indicate that it is primary. In a BME with only one controller card, or if you pull one of the hot-swappable controller cards, both LEDs flash to indicate that the card is the primary controller.

NThe controller cards are hot-swappable. If this BME has both primary and redundant controller cards, either controller card can be removed without powering down the switcher. If the BME does not have both primary and redundant controller cards, removing the controller card shuts down the matrix.

LED Indicators

Controller card	Green LED		Red LED	Status
Primary	Flashing		Off	Normal operation / Card is active
Redundant	On		Off	Normal operation / Primary card is active
Primary	On		Off	Normal operation / Secondary card is active
Redundant	Flashing		Off	Normal operation / Card is active
Primary	Flashing*		Flashing*	Primary card is active and operational
Redundant	Off		Off	Redundant card is failed or missing
Primary	Off		Off	Primary card is failed or missing
Redundant	Flashing*		Flashing*	Redundant card is active and operational
Symptoms and Solutions
Symptom		Cause			Suggested solutions
The Matrix 12800		The controller board			1.	Remove and reseat the controller card.
switcher has stopped.		has failed.
The status page					2.	Replace the controller card.*
indicates that one or
more controller
card(s) has failed.

*Both LEDs on the active controller continue to blink for a few minutes after a controller card is replaced or reseated before returning to the normal operating status shown above.

6-22 Matrix 12800 Switchers • Upgrades and Maintenance