7.

Close the I/O cardcage door and turn the left and right knurled knobs ¼-turn

 

clockwise.

8.

Close the front door.

NIf this circuit card installation is a permanent change to the size of the matrix, the system must be virtualized to recognize the change. Virtualize the system using the detailed instructions in chapter 3, “Virtualization/Control Software”.

Troubleshooting

Matrix 12800 BME status information, available in the Virtualization/Control program, as a Web page, or viewable on the FPC 5000, show the operational status of each of the circuit cards, the power supplies, and the cooling fans in the Matrix 12800. To access the BME status via the Virtualization/Control program, click Tools > Hardware Status. Access the BME status via an HTML page by clicking a specific BME on the System Status page.

If a component fails, the indication turns red. On an HTML page, the airflow indication is expressed as a percentage of the maximum airflow.

Power supplies

NIf this BME does not have redundant power supplies, the switcher may or may not shut down for an out of tolerance voltage.

NThe power supply modules are hot-swappable. If this BME has redundant power supplies A and B, each power supply can be removed without powering down the switcher. If the BME does not have power supply redundancy, removing either primary power supply shuts down the matrix.

LED Indicators

Top LED

Bottom LED

Status

 

 

 

On

On

Normal operation / In tolerance

Off

On

Failed / Out of tolerance

On

Off

Failed / Out of tolerance

Off

Off

Failed / Out of tolerance

 

 

 

Symptoms and Solutions

Symptom

Cause

Suggested solutions

 

 

 

 

One of the power

One of the power

1.

Remove and reseat the power supply.

supply LEDs is not lit.

supply voltages is out

 

 

The status page

of tolerance.

2.

Swap this power supply with another

 

indicates that one or

 

 

power supply from the BME.

more power supplies

 

3.

Replace the power supply.

has failed.

 

 

 

 

 

 

 

 

Matrix 12800 Switchers • Upgrades and Maintenance 6-21

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Extron electronic 12800 manual Troubleshooting, Power supplies

12800 specifications

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