Input/output cards

The input and output cards have green LEDs and red LEDs that are visible through holes in the I/O cardcage door. The green LEDs indicate normal operation. A lit red LED indicates that the card has had a failure.

NThe I/O cards are hot-swappable. You do not need to power down the switcher to remove an I/O card.

LED Indicators

Green LED

 

Green LED

Red LED

Red LED

Status

 

(top)

 

 

 

 

(bottom)

 

 

 

 

 

 

 

 

 

 

 

On

 

On

 

Off

Off

Normal operation

 

Off

 

Off

 

On

On

Card has failed

 

Off

 

Off

 

Off

On

Card seated incorrectly

 

Off

 

Off

 

On

Off

Card seated incorrectly

 

 

 

 

 

 

 

 

 

 

Symptoms and Solutions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

 

Cause

 

 

Suggested solutions

 

 

 

 

 

 

 

 

 

One or more inputs or

The input or output

 

1.

Remove and reseat the failed card.

outputs does not

board has failed.

 

 

 

 

function properly.

 

 

 

 

 

 

 

A red LED is lit on the

 

 

 

 

2.

Replace the failed card.

suspect card.

 

 

 

 

 

 

 

 

The status page

 

 

 

 

 

 

 

indicates that one or

 

 

 

 

 

 

 

more input or output

 

 

 

 

 

 

 

card(s) has failed.

 

 

 

 

 

 

 

Cooling

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

 

Cause

 

 

Suggested solutions

 

 

 

 

The status page

There is an airflow

1.

Clean the front panel air filter.

indicates reduced

restriction or one or

2. Replace the primary and redundant fan pair

airflow.

 

more of the fans is not

 

 

 

moving as much air as

 

assemblies. Selectively reinstall the suspect

 

 

 

expected.

 

 

 

assemblies to determine which has failed.

 

 

 

 

The status page

One of the fans in the

1.

Replace the failed fan pair assembly.

indicates that the

fan pair has failed.

 

 

 

primary or redundant

 

 

 

 

 

 

 

fan pair has failed.

 

 

 

 

 

 

 

 

Commmunication with the FPC 5000

 

 

 

 

 

 

Symptom

 

Cause

 

 

Suggested solutions

 

 

 

 

 

The matrix switcher

There is a

 

 

1. Check that the FPC 5000 has the correct IP

and the FPC 5000

disagreement in the IP

 

address for the Matrix 12800.

cannot communicate.

protocol settings

2.

Check that the FPC 5000 has the correct

 

 

 

between the matrix

 

 

 

 

subnet mask value.

 

 

 

switcher and the FPC.

 

 

 

 

3. Check all cable and network hardware.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Matrix 12800 Switchers • Upgrades and Maintenance 6-23

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Extron electronic 12800 manual Input/output cards, Cooling, Commmunication with the FPC

12800 specifications

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