When Trouble Strikes

#Nothing happens after the computer sends data

 

Possible Cause

Remedy

Reference

 

Page

 

 

 

(1)

Is the interface cable con-

Refer to "Connecting the inter-

Page 48

 

nected?

face cable".

 

(2) Are ink cartridges

Install ink cartridges.

Page 34

 

installed?

 

 

(3)

Do they contain ink?

Replace ink cartridges.

Page 79

(4)

Have you replaced the

Replace waste box.

Page 84

 

waste box?

 

 

#When printer sends data, the printer shows and error and does not print

Possible Cause

Remedy

Reference

Page

 

 

(1) Does the computer have

Check that the equipment type

Page 49

the proper type of equip-

settings are the same on both

 

ment selected?

the computer and printer.

 

(2) Do interface conditions

(Refer to "To receive data from

 

and command modes

the computer".

 

match on both computer

 

 

and printer?

 

 

#Parts of the print are dirty or missing

NOTE

If the media is not media specified by Mutoh, you may be unable to obtain proper printing quality.

Possible Cause

Remedy

Reference

Page

 

 

(1) Is the media damp?

Replace with new media.

Page 37

(2)Are you using creased or wrinkled media?

92

RJ-6000 Series USER GUIDE Basic Edition