When Trouble Strikes
#Thin media is not detected
| Possible Cause | Remedy | Reference |
| Page | ||
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(1) | Are you using media spec- | Use media specified by Mutoh. | Page 37 |
| ified by Mutoh? |
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(2) | Are you using the printer | Bring the environmental condi- | Page 14 |
| in a place outside the | tions for using the printer in |
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| usage environment, such | line with the specified environ- |
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| as in direct sunlight? | ment |
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#Wrong media size in media initialization
| Possible Cause | Remedy | Reference |
| Page | ||
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(1) | Are you using media spec- | Use media specified by Mutoh. | Page 37 |
| ified by Mutoh? |
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(2) | Is the hold lever down? | Put the hold lever down. | Page 16 |
(3) | Is the media loaded | Load the media straight. | Page 37 |
| obliquely? |
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(4) | Does media tend to curl | Remove the tendency to curl | Page 37 |
| up when it is loaded? | or load new media. |
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(5) | Are you using the printer | Bring the environmental condi- | Page 14 |
| in a place outside the | tions for using the printer in |
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| usage environment, such | line with the specified environ- |
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| as in the draft from an air | ment. |
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| conditioner? |
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(6) | Is the media sensor dirty? | Clean the media sensor. | Page 76 |
(7) | Are you | Use new media. | Page 37 |
| that has already been |
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| printed? |
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#Media is skewed during printing
Possible Cause | Remedy | Reference | |
Page | |||
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(1) Are you using media spec- | Use media specified by Mutoh. | Page 37 | |
ified by Mutoh? |
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(2) Is the hold lever down? | Put the hold lever down. | Page 16 | |
(3) With roll media, does the | Load roll media correctly so | Page 41 | |
right hand edge of the | that it moves parallel to the |
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media move parallel to the | guide line. |
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guide line during media |
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detection? |
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