When Trouble Strikes

#Thin media is not detected

 

Possible Cause

Remedy

Reference

 

Page

 

 

 

(1)

Are you using media spec-

Use media specified by Mutoh.

Page 37

 

ified by Mutoh?

 

 

(2)

Are you using the printer

Bring the environmental condi-

Page 14

 

in a place outside the

tions for using the printer in

 

 

usage environment, such

line with the specified environ-

 

 

as in direct sunlight?

ment

 

#Wrong media size in media initialization

 

Possible Cause

Remedy

Reference

 

Page

 

 

 

(1)

Are you using media spec-

Use media specified by Mutoh.

Page 37

 

ified by Mutoh?

 

 

(2)

Is the hold lever down?

Put the hold lever down.

Page 16

(3)

Is the media loaded

Load the media straight.

Page 37

 

obliquely?

 

 

(4)

Does media tend to curl

Remove the tendency to curl

Page 37

 

up when it is loaded?

or load new media.

 

(5)

Are you using the printer

Bring the environmental condi-

Page 14

 

in a place outside the

tions for using the printer in

 

 

usage environment, such

line with the specified environ-

 

 

as in the draft from an air

ment.

 

 

conditioner?

 

 

(6)

Is the media sensor dirty?

Clean the media sensor.

Page 76

(7)

Are you re-using media

Use new media.

Page 37

 

that has already been

 

 

 

printed?

 

 

#Media is skewed during printing

Possible Cause

Remedy

Reference

Page

 

 

(1) Are you using media spec-

Use media specified by Mutoh.

Page 37

ified by Mutoh?

 

 

(2) Is the hold lever down?

Put the hold lever down.

Page 16

(3) With roll media, does the

Load roll media correctly so

Page 41

right hand edge of the

that it moves parallel to the

 

media move parallel to the

guide line.

 

guide line during media

 

 

detection?

 

 

96

RJ-6000 Series USER GUIDE Basic Edition