When Trouble Strikes
If you have trouble that you think may be a malfunction when you are using the
IMPORTANT
•If you are to receive service, please have your warranty docu- ment ready. If you can not produce it, it may not be possible to check the warranty period and you may be charged for service, even though it is within the warranty period. Similarly, in the case of a service contract, please have your contract document available.
#Nothing happens after power is switched on
| Possible Cause | Remedy | Reference |
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(1) | Is the power cable con- | Connect the power cable. | Page 31 |
| nected? |
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(2) | Is the AC power supply at | Use specified voltage. | Page 14 |
| the specified voltage? |
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(3) | Is the printer cover open, | Close the cover. | Page 16 |
| or the hold lever up? | Put the hold lever down. |
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#Nothing happens after media is loaded
Possible Cause | Remedy | Reference |
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(1) Is the printer cover open, | Close the cover. | Page 16 |
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or the hold lever up? | Put the hold lever down. |
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(2) Is the media loaded | Load the media straight. | Page 37 |
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obliquely? |
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(3) Are ink cartridges | Install ink cartridges. | Page 34 |
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installed? |
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| Strikes TroubleWhen |
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