When Trouble Strikes

Possible Cause

Remedy

Reference

Page

 

 

(6) Is any foreign matter such

Clean the drive roller.

Page 76

as media scraps clinging

 

 

to the drive roller?

 

 

(7) Is the media sensor dirty?

Clean the media sensor.

Page 76

(8) Are you using the printer

Bring the environmental condi-

Page 14

in a place outside the

tions for using the printer in

 

usage environment, such

line with the specified environ-

 

as in direct sunlight?

ment.

 

#Media wrinkles during media initialization

 

Possible Cause

Remedy

Reference

 

 

 

Page

 

 

 

 

 

 

 

(1)

Are you using media spec-

Use media specified by Mutoh.

Page 37

 

 

ified by Mutoh?

 

 

 

 

(2)

Is the hold lever down?

Put the hold lever down.

Page 16

 

(3)

With cut media, is the

Load cut media with the lead-

Page 38

 

 

leading edge aligned with

ing edge aligned with the edge

 

 

 

 

the edge of the printing

of the printing board.

 

 

 

 

board?

 

 

 

 

(4)

With roll media, does the

Load roll paper correctly so

Page 41

 

 

right hand edge of the

that it moves parallel to the

 

 

 

 

media move parallel to the

guide line.

 

 

 

 

guide line during media

 

 

 

 

 

detection?

 

 

 

 

(5)

Is the media loaded

Load the media straight.

Page 37

 

 

obliquely?

 

 

 

 

 

 

 

 

 

(6)

Is any foreign matter such

Clean the drive roller.

Page 76

 

 

 

as media scraps clinging

 

 

 

 

 

to the drive roller?

 

 

 

 

(7)

Are you using the printer

Bring the environmental condi-

Page 14

 

 

When

 

in a place outside the

tions for using the printer in

 

 

 

 

 

 

 

usage environment, such

line with the specified environ-

 

 

 

 

as in the draft from an air

ment.

 

 

StrikesTrouble

 

conditioner?

 

 

 

 

 

 

 

 

RJ-6000 Series USER GUIDE Basic Edition

95