| TABLE 1. |
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Symptom | Check this Item |
| Remedy |
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The printed scanned | Are the documents loaded |
| Load the documents correctly. |
image shifts or is dis- | correctly? |
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torted. |
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Quality of scanned | (When using the Flatbed) |
| Install the document holding pad correctly. |
images is unsatisfac- | Is the document holding pad |
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tory. | dirty? |
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| (When using the ADF) |
| Clean the glass following the instruction in “4.2 |
| Is the glass inside the ADF dirty? |
| Cleaning ADF” of the |
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| Guide”. |
Double feeds occur fre- | Do the documents qualify the |
| Use the documents that qualify the "Document |
quently. | "Document Quality" and "Double- |
| Quality" and |
| feed Detection Condition" in "8 |
| in "8 DOCUMENT SPECIFICATON FOR THE |
| DOCUMENT SPECIFICATON |
| ADF" of the |
| FOR THE ADF" of the |
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| Operator's Guide" |
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| Are the documents set properly on |
| Fan the documents before scanning. Correctly |
| the ADF paper chute? |
| align the document stack and load them on the |
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| ADF paper chute. For details, refer to "2 BASIC |
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| SCANNER OPERATIONS" of the |
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| Operator's Guide". |
| Is the document stack thicker |
| Reduce the number of sheets in the document |
| than: 20mm? (for A4 size paper) |
| stack to 20mm (for A4 size paper) or 10mm (for |
| 10mm? (for A3 size paper) |
| A3 size paper) thickness or less. |
| Is the Brake roller dirty? |
| Clean the Brake roller. For details, refer to "4 |
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| DAILY CARE OF THE EQUIPMENT" of the "fi- |
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| 5750C Operator's Guide" |
| Is the Brake roller worn out? |
| Replace the Brake roller. For details, refer to "5 |
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| REPLACING CONSUMABLES" of the "fi- |
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| 5750C Operator's Guide" |
Documents are not fed | Do the documents qualify the |
| Use the documents that qualify the "Document |
into the ADF (pick | "Document Quality" and "Double- |
| Quality" and |
error occurs frequently | feed Detection Condition" in "8 |
| in "8 DOCUMENT SPECIFICATON FOR THE |
or the document stops | DOCUMENT SPECIFICATON |
| ADF" of the |
midway). | FOR THE ADF" of the |
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| Operator's Guide"? |
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| Is the Pick roller set dirty? |
| Clean the Pick roller set. For details, refer to 4.2 |
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| "Cleaning the ADF" of the |
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| Guide". |
| Is the Pick roller set worn? |
| Replace the Pick roller set. For details, refer to 5.3 |
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| "Replacing the pick roller set" of the |
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| Operator's Guide". |
| Is there any debris on the |
| Remove any debris from the document feed path. |
| document feed path? |
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The scanned images are | Are the Feed rollers dirty? |
| Clean the Feed rollers. For details, refer to the "fi- |
elongated. |
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| 5750C Operator's Guide". |
| Did you adjust the scan scale? |
| For Windows 98, Windows Me, Windows 2000 |
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| and Windows XP, please select [Scanner and |
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| Camera] in the [Control Panel], then click [Device |
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| Set] tab to adjust the scan scale. |
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| For Windows 95 and Windows NT 4.0, |
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| Scanner Control Center icon in task tray, select |
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| [Option] and adjust the scan scale. Please refer to |
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| “7 Online Setup” of the |
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| Guide” and adjust the offset from the Software |
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| Operation Panel (online settings). |