Manuals / Fujitsu / Computer Equipment / Computer Drive

Fujitsu MHY2200BH, MHY2160BH, MHY2250BH, MHY2100BH, MHY2120BH, MHY2080BH Maintenance and Diagnosis

Models: MHY2120BH MHY2200BH MHY2100BH MHY2160BH MHY2040BH MHY2060BH MHY2080BH MHY2250BH

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CHAPTER 7 Maintenance and Diagnosis

7.1Maintenance

7.2Operation Confirmation

7.3Troubleshooting Procedure

7.4Disk Drive Removal Procedure

7.5Spare Disk Drive

This chapter describes the maintenance, diagnosis, operation check, troubleshooting, removal, and replacement of the disk drive. The following are explained:

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Rules for regular maintenance and troubleshooting

Display of maintenance level (field and factory)

Display of machine revision number and number change in the field Tools and test devices needed for each maintenance level Standard testing for each maintenance level

Recommended procedure for troubleshooting and fault diagnosis Disk drive removal and replacement procedure

Spare disk drive

C141-E262

7-1

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Fujitsu MHY2200BH, MHY2160BH, MHY2250BH, MHY2100BH, MHY2120BH, MHY2080BH, MHY2060BH, MHY2040BH manual Maintenance and Diagnosis

Contents

Disk Drives PRODUCT/MAINTENANCE Manual Handling of This Manual For Safe OperationRevision History This page is intentionally left blank Operating Environment Conventions for Alert MessagesAcronyms and Abbreviations Overview of Manual PrefaceLiability Exception ConventionsHot Plug Important Alert Messages Important Alert ItemsStatic, Damage Data corruption Device damageDamage or Device damage Manual Organization Disk Drives PRODUCT/MAINTENANCE ManualThis page is intentionally left blank Contents Theory of Device Operation Installation ConditionsInterface Contents100 Operations Maintenance and Diagnosis Glossary GL-1 Acronyms and Abbreviations AB-1 Index IN-1 Figures IllustrationsResponse to power-on when the device is powered on Tables Surface temperature measurement points and standard values105 This page is intentionally left blank Device Overview Functions and performance FeaturesAdaptability Error correction and retry by ECC Wide temperature rangeLow noise and vibration High resistance against shockSpecifications summary Device SpecificationsSpecifications 1/2 Self-diagnosisModel and product number Specifications 2/2Examples of model names and product numbers Input Voltage Power RequirementsRipple Slope of an input voltage at risePermissible level − 0.2 Current and power dissipation Current Requirements and Power DissipationCurrent fluctuation Typ. at +5 V when power is turned on Environmental SpecificationsEnvironmental specifications Shock and vibration specification Acoustic noise specificationAcoustic Noise Shock and VibrationData assurance in the event of power failure Service lifeReliability Mean time between failures MtbfUnrecoverable read error Error RatePositioning error Media DefectsRecommended power-off sequence Advanced Power Management APMAdvanced Power Management Host-initiated interface power management Hipm Interface Power Management IPMDevice-initiated interface power management Dipm Interface power management This page is intentionally left blank Device Configuration Disk Device ConfigurationHead Spindle motorSata interface System ConfigurationDrive connection This page is intentionally left blank Installation Conditions Dimensions DimensionsIntegration Guidance C141-E144 MountingOrientation FramePCA Limitation of mountingLocation of breather Ambient temperature Handling cautions Service areaSumitomo 3M ESDHios Connections with Host System Device connectorConnector specifications for host system Signal segment and power supply segmentSata interface cable connection This page is intentionally left blank Theory of Device Operation Subassemblies OutlineDisk SpindleAir filter Circuit ConfigurationServo circuit Spindle motor driver circuitPower supply configuration PCA Power-on Sequence Power-onStart Self-calibration Self-calibration contentsExecution timing of self-calibration Command processing during self-calibrationRead/write preamplifier PreAMP Read/write CircuitWrite circuit Write precompensationAGC circuit Read circuitProgrammable filter circuit FIR circuit Digital PLL circuitD converter circuit Viterbi detection circuitServo control circuit Servo ControlMicroprocessor unit MPU Power amplifierServo burst capture circuit A converter DACData-surface servo format Physical sector servo configuration on disk surface Servo frame format Operation to move the head to the reference cylinder Actuator motor controlSeek operation Track following operationAcceleration mode Start modeStable rotation mode Spindle motor controlThis page is intentionally left blank Interface Physical Interface Interface signalsComwake Comreset / Cominit5VDC/GND Out of band signaling Signal interface regulationPrimitives descriptions Electrical specifications Connector pinouts Connector pinoutsStaggered Spin-up 5 P11 functionDriving Activity LED Example of the circuit for driving Activity LED Requirements for P11 as an output pinHot Plug Logical Interface Conceptual diagram of communication layersPhysical layer Communication layersLink layer Transport layerShadow Block Register Outline of the Shadow Block RegisterFIS types Outline of the frame information structure FISRegister Host to Device FIS layout Register Host to DeviceDMA Active Device to Host Register Device to HostTAG DMA Setup Device to Host or Host to Device BidirectionalBist combinations Bist Active BidirectionalData Host to Device or Device to Host Bidirectional PIO Setup Device to HostInterface 11 Set Device Bits FIS Set Device Bits Device to HostShadow block registers Error FieldUNC SfrrSector Count Field exp Features Field expSector Number Field exp Cylinder Low Field expDevice/Head Field Cylinder High Field expHS3 HS2 HS1 HS0BSY Status fieldDSC DRQ ERR Bit 2 Software Reset Srst Command FieldDevice Control Field EStatus FieldCommand code and parameters Host CommandsCommand code and parameters 1/3 Command code and parameters 2/3 Command code and parameters 3/3 Command descriptions Recalibrate X 10 to X 1F Error reporting conditionsRead Sectors X 20 or X LBA LBA LSBWrite Sectors X 30 or X 00 *1 Error information Write Verify X 3C Host Commands Read Verify Sectors X 40 or X Host Commands Seek X 70 to X 7F Diagnostic code Execute Device Diagnostic XInitialize Device Parameters X Download Microcode X Operation of Download Microcode Microcode Standby Immediate X 94 or X E0 Host Commands Unload Feature Unload Immediate Command Standby X 96 or X E2 Idle X 97 or X E3 Host Commands Check Power Mode X 98 or X E5 Sleep X 99 or X E6 ComresetSmart X B0 Features Field values subcommands and functions 1/3 Smart Enable Operations Features Field values subcommands and functions 2/3Smart Read LOG Smart Write LOGSmart Disable Operations Features Field values subcommands and functions 3/3Smart ENABLE/DISABLE Auto OFF-LINE Smart Return StatusKey C2h Key 4Fh 10 Format of device attribute value data 11 Format of guarantee failure threshold value data1FF Attribute ID Data format version numberCurrent attribute value Status FlagAttribute value for the worst case so far Raw attribute valueSelf-test execution status 12 Off-line data collection status13 Self-test execution status 14 Off-line data collection capability Off-line data collection capabilityFailure prediction capability flag 15 Failure prediction capability flag16 Drive error logging capability Error logging capabilityGuarantee failure threshold Checksum18 Data format of Smart Summary Error Log 1/2 Smart error loggingCommand data structure 18 Data format of Smart Summary Error Log 2/2Error data structure Total number of drive errorsStatus 19 Data format of Smart Comprehensive Error LogSmart Self-Test 1FC 20 Smart self-test log data formatSelf-test number Self-test indexTest Span 21 Selective self-test log data structureCurrent LBA under test 22 Selective self-test feature flags Feature FlagsSmart Command Transport SCT Current Span under testSCT Command SET 23 SCT command and the functionSCT Status Request SCT Read DataSCT Status Request SN = E0h, FR = D5h SET MAX EXT, DCO 24 Format of SCT Status Response 1/224 Format of SCT Status Response 2/2 25 SCT Status code SCT Command SET SN = E0h, FR = D6 27 Write Same 1/2 26 Action code27 Write Same 2/2 28 Error Recovery Control29 Feature Control Command 30 SCT Data Table 31 had Temperature SCT Read Data SN = E1h, FR = D5h SCT Write Data SN = E1h, FR = D6h Device Configuration Restore Device Configuration X B1Device Configuration Freeze Device Configuration IdentifyDevice Configuration Freeze Lock Features Field = C1h Device Configuration Restore Features Field = C0hDevice Configuration SET Features Field = C3h Device Configuration Identify Features Field = C2h32 Device Configuration Identify data structure 1/2 32 Device Configuration Identify data structure 2/2 Read Multiple X C4 12 Execution example of Read Multiple command LBA LSB Write Multiple X C5 At command issuance Shadow Block Registers setting contents SET Multiple Mode X C6 Host Commands Read DMA X C8 or X C9 LBA Write DMA X CA or X CB Host Commands Read Buffer X E4 Flush Cache X E7 Write Buffer X E8 Identify Device X EC Identify Device DMA X EE 33 Information to be read by Identify Device command 1/3 33 Information to be read by Identify Device command 2/3 33 Information to be read by Identify Device command 3/3 Fffffff MHY2250BH MHY2200BH MHY2160BH MHY2120BHMHY2100BH MHY2080BH MHY2060BH MHY2040BH Command without interrupt supports 1, 2, 4, 8 and 16 sectors Word 63 Multiword DMA transfer mode C141-E262 111 Interface C141-E262 113 Bits 13-0 Same definition as Word Undefined = Read and Write DMA EXT GPL optional commands are Host Commands Download 34 Features field values and settable modes 1/2 SET Features X EF34 Features field values and settable modes 2/2 Error reporting conditions Data Transfer Mode Advanced Power Management APM Serial ATA Functions Automatic Acoustic Management AAM Write-Read-Verify feature optional35 Contents of Security SET Password data Error reporting conditions When the user password is selected When the master password is selectedSecurity Unlock X F2 Host Commands Security Erase Prepare X F3 Security Erase Unit X F4 Security Freeze Lock X F5 Error reporting conditions 37 Contents of security password Error reporting conditions Lbalsb Read Native MAX Address X F8SET MAX Address SET MAX X F9SET MAX SET Password Features Field = 01h Password information SET MAX Lock Features Field = 02h SET MAX Unlock Features Field = 03h SET MAX Freeze Lock Features Field = 04h Read Sector S EXT X Description Read DMA EXT X Description Read Native MAX Address EXT X Read Multiple EXT X Read LOG EXT X 2F Sector offset 39 Tag field information 38 Data format of Read Log Ext log page 10h41 Counter Identifier information 40 Data format of Read Log Ext log page 11hSC EXP SCT Status Request SN = E0hFR EXP SCT Read Data SN = E1h, FR = D5 Write Sector S EXT X Description Write DMA EXT X Description SET MAX Address EXT X SET MAX LBA Write Multiple EXT X Write DMA FUA EXT X 3D Write LOG EXT X 3F Error information 160 C141-E262 SCT Command SET SN = E0h SCT Write Data SN = E1h Read Verify Sector S EXT X Write Uncorrectable EXT X 42 Operation mode Read LOG DMA EXT X Description Write LOG DMA EX X Description Read FP DMA Queued X Description Write FP DMA Queued X Write Multiple FUA EXT X CE Flush Cache EXT X EA 43 Command code and parameters 1/2 Error postingCommand Name Sfrw SfrrDWF 43 Command code and parameters 2/2Execute Device Diagnostic Initialize Device Parameters Command ProtocolData Non-data command protocol Host PIO data-in command protocol 14 PIO data-in command protocol PIO data-out command protocol 15 PIO data-out command protocol Read DMA EXT Identfy Device DMA Read LOG DMA EXT DMA data-in command protocolWrite DMA EXT FUA EXT Write LOG DMA EXT DMA data-out command protocolRead FP DMA Queued Write FP DMA Queued Native Command Queuing protocol18 Read FP DMA Queued command protocol 19 Write FP DMA Queued command protocol 20 Power-on sequence Power-on and Comreset21 Comreset sequence This page is intentionally left blank Operations Response to power-on Reset and DiagnosisReset and Diagnosis Response to Comreset Response to ComresetComreset preservation requirements Software settings preservationSET Address MAX EXT Response to a software reset Response to a software resetPower save mode Power SaveActive mode Active idle modeSleep mode Standby modePower commands Power save mode of the interface Power Save Controlled by Interface Power Management IPMPartial mode Slumber mode Data buffer structure Read-ahead CacheExample of 8 MB buffer Read Sector S EXTCaching operation Commands that are targets of cachingData that is a target of caching Invalidating caching-target data Miss-hit Using the read segment bufferSequential hit Full hit Partial hit Write Cache Command that are targets of cachingCache operation Invalidation of cached dataComreset and software reset response Status report in the event of an errorCashing function when power supply is turned on Enabling and disablingThis page is intentionally left blank Maintenance and Diagnosis Rules for maintenance MaintenanceMaintenance requirements Data corruption Maintenance levels Disk drive revision number label Disk drive revision numberDisplay of disk drive revision number Tools and test equipment Self-diagnosticsTest Test flowchart Disposition for Error Field contents Status Field contentsOperation Confirmation Diagnostic testOperation test Troubleshooting procedure Troubleshooting ProcedureTroubleshooting disk drive replaced in field VDC System level and field troubleshootingTroubleshooting at factory Spare Disk Drive Disk Drive Removal ProcedureThis page is intentionally left blank Glossary Rotational delay Power save modeMaster Device PIO Programmed input-outputSlave Device Serial-ATAStatus This page is intentionally left blank Acronyms and Abbreviations This page is intentionally left blank Caching IndexIndex Example of model name and product Mode Read Native MAX Address Read/write circuit block diagramShadow block register, outline Japan Comment FormThis page is intentionally left blank C141-E262-01EN Page