Ice Maker/Ice and Water Dispenser
Fault | Possible cause | Remedial action |
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No water can be drawn but ice is | Devices defect. | Call Customer Service. |
discharged. |
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The Ice Maker doesn’t work.
Ice Maker is not connected to the power Call Customer Service. supply.
| Ice Maker does not contain any fresh | Ensure that the water is properly connected. |
| water. |
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| Temperature in the Freezer | Set temperature slightly colder in the Freezer |
| Compartment is too warm. | Compartment. |
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No water or ice is available at the | The Ice and Water Dispenser Control | Unlock the Ice and Water Dispenser Control |
Dispenser. | Panel is locked (childproof lock). | Panel. |
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| Water Tank fills up. | When used for the first time, it takes about |
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| 2 minutes for the Water Tank fill up. |
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| Appliance and Ice Maker were switched | Approximately 24 hours are needed until ice |
| On only recently. | production starts. |
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| A lot of ice has been taken. | Approximately 24 hours are needed until the |
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| Ice Cube Container is filled. |
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| Low water pressure. | Connect the appliance to the stipulated water |
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| pressure only (see chapter "Connecting |
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| Appliance", section "Water Connection"). |
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| The Filter Cartridge is blocked or needs | Exchange the Filter Cartridge. |
| to be replaced. |
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The Ice Maker does not make enough ice or the ice is deformed.
The appliance or Ice Maker has only just | Approximately 24 hours are needed until ice |
been switched On. | production starts. |
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A lot of ice has been taken. | Approximately 24 hours are needed until |
| the Ice Cube Container is filled again. |
| Low water pressure. | Connect the appliance to the stipulated water |
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| pressure only (see chapter “Connecting |
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| Appliance”, section “Water Connection”). |
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| The Filter Cartridge is blocked or needs | Exchange the Filter Cartridge. |
| to be replaced. |
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| Temperature in the Freezer | Set temperature slightly colder in the Freezer |
| Compartment is too warm. | Compartment. |
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The Ice Maker does not make any | The Ice Maker is switched Off. | Switch the Ice Maker On at the control panel. |
ice. |
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The appliance is not supplied with water. Contact the installer or the Water Supply | ||
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| company. |
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| Water Supply has kinks. | Turn Off the Water Supply at the Shut Off Tap. |
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| Smoothen out the kinks, exchange where |
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| necessary. |
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| Low Water Pressure. | Connect the appliance to the stipulated water |
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| pressure only (see chapter “Connecting |
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| Appliance”, section “Water Connection”). |
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| Temperature in the freezer space is too | Check Freezer Compartment temperature and, |
| warm. | if required, set slightly colder. |
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| Ice Cube Container is not properly | Check the position, |
| inserted. |
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Incorrect Shut Off Tap installed.
Incorrect Shut Off Taps can cause low water pressure and damage to the appliance.
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