Page 98 Part # MCOSM06 Rev 1 (11/03/08)
Page 1 of 2
A:US C:Canada B:Canada/US I:International S: Service P: Parts W: Warranty G: General
1-800-427-6668 www.garland-group.com Fax: 1-800-361-7745
From: Parts and Service Division Date: August 21, 2007
To: All Authorized Service Agencies
Subject: Rating Plate Motor Return
Model Affected: Garland Convection or Moisture Plus Oven
Effective immediately, when replacing a failed motor for a convection oven or
Moisture Plus oven, it will be necessary for you to return the rating plate label from
the motor along with your warranty claim report and packing slip. If the rating plate
label is not received, credit will not be issued.
Though ServiceBench will treat these parts as mandatory returns, it is no longer
necessary to return the entire motor to the factory; you need only return the rating
plate label from the motor along with the ServiceBench pack list. You can remove
the rating plate label by peeling off the label as shown below. The rating plate label
can be found on the body of the motor. Returns are to be packed and returned
separately from any other component returns.
BULLETIN # B-73-2007-S