Chapter 1: Checking Out Your Gateway Profile

Identifying your model

Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location.

Gateway model number

The label located on the computer case beneath the speakers contains information that identifies your computer model. Gateway Technical Support will need this information if you call for assistance.

Gateway serial number

You can locate the Gateway serial number:

Printed on the black system label located on the computer case beneath the speakers.

Printed on the customer invoice that came with your computer. The invoice will also contain your customer ID number.

Displayed in HelpSpot in Windows XP. Click Start, Help and Support, then click View product serial number.

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the back of your computer includes the product key code for your operating system.

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