Telephone support
Telephone support
Gateway offers a wide range of customer service, technical support, and information services.
Automated troubleshooting system
Service description | How to reach |
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Use an automated menu system and your | (US) | |
telephone keypad to find answers to common | (Canada) | |
problems. |
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Telephone numbers
You can access the following services through your telephone to get answers to your questions:
Resource | Service description | How to reach |
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Fax on demand | Order a catalog of documents on common | |
support | problems, then order documents by document | |
| numbers. The documents will be faxed to you. |
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Gateway’s | Get tutorial assistance for software issues billed by | |
the minute. | to your credit card) | |
software tutorial |
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service |
| to your telephone bill) |
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Gateway | Talk to a Gateway Technical Support representative | |
Technical | about a | |
Support | and Puerto Rico) | |
| on page 248 before calling.) | |
| TDD Technical Support (for hearing impaired) is | countries) |
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| available: | |
| Weekdays 6:00 a.m. - 8:00 p.m. Central Time |
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| Weekends 6:00 a.m. - 5:00 p.m. Central Time |
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America Online | Get support for your America Online ISP account. | |
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CompuServe | Get support for your CompuServe ISP account. | |
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Sales, | Get information about available systems, pricing, | |
accounting, and | orders, billing statements, warranty service, or | |
warranty | other |
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www.gateway.com | 249 |