Chapter 14: Troubleshooting

Tutoring and training

Gateway's Technical Support professionals cannot provide hardware and software training or tutorial services. Instead, Gateway recommends the following tutoring and training resources.

Self-help

If you have how-toquestions about using your Gateway-supplied hardware or software, see the following resources:

■“Getting Help” on page 31.

■The printed or online documentation that came with your hardware or software. In many cases, additional product information and online documents for Gateway-supplied hardware can be found in our Web site's Documentation Library.

■This user's guide.

■The software publisher's Web site.

■The hardware manufacturer’s Web site.

Help and

For more how-to information about Windows XP, click

Support

Start, then click Help and Support.

 

Type the keyword practice in the HelpSpot Search box

 

, then click the arrow.

 

 

Tutoring

For help on using hardware or software that came with your Gateway computer, contact Gateway's fee-based tutorial hotline:

■800-229-1103 (rate charged per minute; charged to a major credit card)

■900-555-4695 (rate charged per minute; charged to your telephone bill)

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www.gateway.com