Troubleshooting

Printer

Printer will not turn on

■Make sure that the power cord is plugged into an AC power source.

■Make sure that the electrical outlet is working by plugging a working device, such as a lamp, into the outlet, then turning it on to test the outlet.

Printer is on but will not print

■Make sure that the printer is online. Many printers have an online/offline button that you may need to press.

■If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup.

To set a default printer in Windows XP:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens.

3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer.

To set a default printer in Windows 2000:

1 Click Start, Settings, then click Printers.

2 Right-click on the name of the printer you want to be the default printer, then click Set as Default.

■Make sure that the cable between the printer and your computer is connected securely to the correct port.

■Check the port and cable for bent or broken pins.

■Reinstall the printer driver. See the documentation that came with your printer for instructions on installing the printer driver.

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