Gateway Profile 4 Using the Restoration CDs

Chapter 12: Restoring Software

Using the Restoration CDs

Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory.

Important Before you try to fix a problem by reinstalling software from your Gateway Restoration CDs, make sure that you have tried these steps first:

■Use the diagnostics and troubleshooting tools found in HelpSpot. For more information about diagnostics and troubleshooting tools in Windows XP, click Start, then click Help and Support.

Type the keyword troubleshooting in the HelpSpot

Search box , then click the arrow.

■See the Troubleshooting section of this guide.

If these steps do not resolve the problem, use the Gateway

Restoration CDs to reinstall device drivers or programs.

If reinstalling device drivers or programs does not resolve the problem, reinstall Windows.

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