
CHAPTER 6: Troubleshooting
Beeps | Description | Troubleshooting steps |
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4System board timer not operational.
Possiblesystem board malfunction. To eliminate the possibility of an add
If the beep codeoccurs even when all expansion cards have been removed, the system board is at fault.
If the beep code does not occur when the expansion cards have been removed, one of the cards is causing the problem. Install the cards one at a time until the problem happens again. When the beep code returns, the most recent card you installed is at fault.
5A processor on the system board generated an error.
Remove one of the processors if two are installed, then try a known good processor in the first socket.
Same as for 4 beeps.
6 | The keyboard controller (8042) may be | Remove the keyboard to see if the error goes |
| defective. The BIOS cannot switch to Protected | away. If it does, try a known good keyboard. |
| mode. | Same as for 4 beeps. |
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7 | General exception error (processor exception | Same as for 5 beeps |
| error). |
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8 | Display memory error (system video adapter). | If the system video adapter is an |
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| replace or reseat the video adapter. If the video |
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| adapter is integrated into the system board, the |
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| board may be faulty. Try using an |
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9 | The ROM checksum value does not match the | Same as for 4 beeps. |
| value encoded in the BIOS. |
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10 | The shutdown register for CMOS RAM failed. | Same as for 4 beeps. |
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11 | The cache memory test failed. | Same as for 4 beeps. |
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LED information
See the following table for a description of this server’s LEDs and the information they provide:
LED Name | Function | Location | Color | Description |
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ID | Aid in server | Front panel and | Yellow | On - Server identification |
| identification | back of system | (front) | enabled |
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| board | Blue (back) |
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System Fault | Visible fault | Front panel | Red | Off - No fault |
| warning |
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| Blinking - |
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| fault |
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| On - Critical system fault |
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Hard drive tray | Indicate drive | Oneachharddrive | Blue or Red | Blue (On) - Hard drive okay |
| status and activity | tray |
| Blue (Blinking) - Hard drive |
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| activity |
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| Red (On) - Hard drive fault |
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| Red (Blinking) - Hard drive |
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| rebuilding |
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| Off - No hard drive |
LAN (front) | Identify NIC status | Front panel | Blue | On - LAN link for any NIC |
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| Blinking - LAN activity for any |
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| NIC |
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| Off - No link for any NIC |
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