CHAPTER 6: Troubleshooting

Beeps

Description

Troubleshooting steps

 

 

 

4System board timer not operational.

Possiblesystem board malfunction. To eliminate the possibility of an add in-card problem, remove all expansion cards.

If the beep codeoccurs even when all expansion cards have been removed, the system board is at fault.

If the beep code does not occur when the expansion cards have been removed, one of the cards is causing the problem. Install the cards one at a time until the problem happens again. When the beep code returns, the most recent card you installed is at fault.

5A processor on the system board generated an error.

Remove one of the processors if two are installed, then try a known good processor in the first socket.

Same as for 4 beeps.

6

The keyboard controller (8042) may be

Remove the keyboard to see if the error goes

 

defective. The BIOS cannot switch to Protected

away. If it does, try a known good keyboard.

 

mode.

Same as for 4 beeps.

 

 

 

7

General exception error (processor exception

Same as for 5 beeps

 

error).

 

8

Display memory error (system video adapter).

If the system video adapter is an add-in card,

 

 

replace or reseat the video adapter. If the video

 

 

adapter is integrated into the system board, the

 

 

board may be faulty. Try using an add-in card.

 

 

 

9

The ROM checksum value does not match the

Same as for 4 beeps.

 

value encoded in the BIOS.

 

10

The shutdown register for CMOS RAM failed.

Same as for 4 beeps.

 

 

 

11

The cache memory test failed.

Same as for 4 beeps.

 

 

 

LED information

See the following table for a description of this server’s LEDs and the information they provide:

LED Name

Function

Location

Color

Description

 

 

 

 

 

ID

Aid in server

Front panel and

Yellow

On - Server identification

 

identification

back of system

(front)

enabled

 

 

board

Blue (back)

 

System Fault

Visible fault

Front panel

Red

Off - No fault

 

warning

 

 

Blinking - Non-critical system

 

 

 

 

fault

 

 

 

 

On - Critical system fault

 

 

 

 

 

Hard drive tray

Indicate drive

Oneachharddrive

Blue or Red

Blue (On) - Hard drive okay

 

status and activity

tray

 

Blue (Blinking) - Hard drive

 

 

 

 

activity

 

 

 

 

Red (On) - Hard drive fault

 

 

 

 

Red (Blinking) - Hard drive

 

 

 

 

rebuilding

 

 

 

 

Off - No hard drive

LAN (front)

Identify NIC status

Front panel

Blue

On - LAN link for any NIC

 

 

 

 

Blinking - LAN activity for any

 

 

 

 

NIC

 

 

 

 

Off - No link for any NIC

 

 

 

 

 

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