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Skype Ring Delay
• When making a Skype-IN call, the landline callers hears  or more rings before
the PC/Handset starts to ring. This is a network connection problem.
Poor Sound Quality
• Choppy, drop-outs, static, echo during Skype call is an indication of network
connection problem.
Music/Sound can be heard on the phone; or no sound can be heard from PC Speakers
while USB base station is plugged in to the PC.
• Change the setting of your PC audio to:
Windows 000: Control Panel-->Audio and Multimedia-->Audio--> default
devices of “Sound playback” & “ Sound recording”-> select the SOUND CARD
device from the drop-down list.
Windows XP: Control Panel->Sounds and Audio Device->Audio->default devices
of “Sound playback” & “Sound recording”-> Select the SOUND CARD device from
the drop-down list.
Windows Vista: Control Panel -> Hardware and Sound -> Manage Audio Devices
-> Select your computer’s sound card audio device from the list.
Battery Solutions
If you experience any of the following problems, even after fully recharging the
battery, you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• CHARGE/IN USE indicator on the base fails to illuminate.
• Limited range